Overview
Work History
Education
Skills
Timeline
Generic

Nicole Hills

Waterford,MI

Overview

9
9
years of professional experience

Work History

Majors Supervisor

Costco Wholesale Corp
09.2023 - Current
  • Provided 100% Apple Seed reports.
  • Continuously monitoring coupon items making sure items are in the right place, at the right time.
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Scheduled and oversaw maintenance, repair and installation activities.

Front End Superviso

BLOOMFIELD
11.2019 - 11.2023
  • Front End Supervisor schedules
  • Assist in opening and closing of Front-End department.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean and organized front-end area to ensure pleasant shopping experience for members.
  • Handled personnel issues such as attendance tracking, time-off requests, disciplinary actions fairly.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.

Refund Clerk

Costco Wholesale Corp
01.2017 - 01.2019
  • Provided an efficient checkout process to reduced waiting times.
  • Delivered exceptional member service to each member.
  • Obtained a clean and presentable area
  • Verified transactions, product orders and shipping dates.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Tagged and displayed merchandise as required.
  • Helped with membership sign ups and Citi Visa applications.
  • Challenged myself to learn more of the costco services and benefits to help find the right membership for our members, and making sure benchmarks were being met.

Front End Cashier/ Vault Clerk/ Sales Audit

Costco Wholesale Corp
01.2015 - 01.2017
  • Greeting members with every transaction, giving members boxes for their items
  • Aware of money coming in and out of till was correctly counted.
  • Keeping area and register clean, stocked with correct supplies needed.
  • Vault clerk- making sure checks were correctly keyed and written out.
  • Balancing out safe when needed
  • Making sure to be properly prepared with bags of money in case of system shutdown.
  • Sales audit -required balancing of money within tills, making sure shortages/ overages were explained.
  • Taking care of disputes with Visa.

Education

No Degree - Liberal Arts And General Studies

Oakland Community College
Royal Oak, MI

High School Diploma -

Utica High School
Utica, MI
06.2010

Skills

  • Professional with great member service
  • Diligent and focused
  • Proactive to make positive difference in bottom line results and exceeding expectations
  • Hands on with keen ability to multi-task without losing focus or accuracy
  • Talent for addressing and prioritizing situations and de-escalating challenges
  • Analytical and Critical Thinking
  • Relationship Building

Timeline

Majors Supervisor

Costco Wholesale Corp
09.2023 - Current

Front End Superviso

BLOOMFIELD
11.2019 - 11.2023

Refund Clerk

Costco Wholesale Corp
01.2017 - 01.2019

Front End Cashier/ Vault Clerk/ Sales Audit

Costco Wholesale Corp
01.2015 - 01.2017

No Degree - Liberal Arts And General Studies

Oakland Community College

High School Diploma -

Utica High School

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Nicole Hills