Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Hinkel

Acton,CA

Summary

Proven team player with a track record of enhancing customer satisfaction at Perkin Up Coffee House, adept at cash handling and fostering a clean environment. Leveraged excellent memory and outgoing nature to resolve complaints efficiently, ensuring loyalty and smooth service transitions. Skilled in safe food handling and POS systems, consistently promoting a welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Barista

Perkin Up Coffee House
07.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Host

Yard House Restaurant
12.2021 - 04.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Education

High School Diploma -

Vasquez High School
Acton, CA
06.2021

Associate of Science - Liberal Arts And Sciences

College of The Canyons
Santa Clarita, CA
05.2024

Bachelor of Science - Nursing

West Coast University
North Hollywood, CA
10.2026

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Order Taking
  • Safe Food Handling
  • Excellent memory
  • Friendly, Positive Attitude
  • Works Well Under Pressure

Timeline

Barista

Perkin Up Coffee House
07.2022 - Current

Host

Yard House Restaurant
12.2021 - 04.2022

High School Diploma -

Vasquez High School

Associate of Science - Liberal Arts And Sciences

College of The Canyons

Bachelor of Science - Nursing

West Coast University

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Nicole Hinkel