Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nicole Hlifka

Egg Harbor Township,New Jersey

Summary

Recent Health Sciences graduate with hands-on experience in supporting individuals with disabilities and the elderly in therapeutic settings. Demonstrates strong interpersonal skills, a positive work ethic, and the ability to manage multiple tasks effectively. Proven record of fostering teamwork and collaboration, with a keen interest in advancing occupational therapy practices.

Overview

1
1
year of professional experience

Work History

Waitress

Hooters Inc.
Atlantic, NEW JERSEY
05.2024 - Current
  • Greet customers and provide menus.
  • Assist in seating guests at tables or booths.
  • Take orders for food and drinks and deliver them to guests.
  • Replenish beverages when necessary.
  • Answer questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Maintain a clean workstation by restocking supplies and wiping down counters.
  • Provide excellent customer service by addressing any complaints or concerns promptly.
  • Serve alcoholic beverages responsibly, by state laws.
  • Provide accurate change for cash transactions using a cash register system.
  • Present food and beverages to guests at tables.
  • Handle food safely and keep spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Collect dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintain a polite and professional demeanor to patrons to encourage inquiries and order placements.

Hostess

Knife And Fork
Atlantic City, NJ
05.2023 - 05.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Completed daily side work and opening and closing duties without fail.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Education

Bachelor of Science - Health Sciences

Stockton University
Absecon, NJ
05.2024

Skills

  • Goal Setting Experience
  • Organization
  • Problem-Solving
  • Teamwork and Collaboration
  • Public Speaking
  • Positive Attitude
  • Friendly and Professional
  • Team Development
  • Fast Learner
  • Therapeutic Support
  • Patient Care
  • Adaptability
  • Interpersonal Communication
  • Time Management

Affiliations

Career Opportunity Development, Inc. (609) 965-6871

- Assisted participants in cutting and crafting boxes for the local businesses.

- Provided guidance and support.

- Provided support and guidance to individuals in crafting various art pieces and packaging goods.

George J. Mitchell Elementary School (609) 296-7131

- Assisted the occupational therapist who was on duty.

- Assisted children in cutting and crafting.

-Observed on-duty occupational therapist.

Spring Home at Galloway (609) 404-1099

- Assisted older individuals in their workout routine.

- Provided guidance to elderly individuals during their occupational therapy sessions while ensuring their safety and well-being.

- Observed the occupational therapist who was on duty.

- Supported individuals with disabilities in crafting, emphasizing patience, and adaptability.
- Ensured the well-being of elderly participants during occupational therapy sessions, demonstrating a commitment to patient care.
- Maintained high levels of customer satisfaction through attentive service, showcasing strong interpersonal and problem-solving skills.

Timeline

Waitress

Hooters Inc.
05.2024 - Current

Hostess

Knife And Fork
05.2023 - 05.2024

Bachelor of Science - Health Sciences

Stockton University

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