Summary
Overview
Work History
Education
Timeline
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Nicole Hlinovsky

Nicole Hlinovsky

Summary

Seasoned PMO Manager with over 10 years of consulting experience in establishing and leading Project Management Offices (PMOs) across diverse industries. Expert in developing and implementing project management frameworks, methodologies, and best practices to drive efficiency and ensure successful project delivery. Adept at managing cross-functional teams, optimizing resource allocation, and utilizing data-driven insights to enhance project performance. Proven track record of delivering complex projects on time and within budget while aligning outcomes with strategic business objectives. Strong leadership, communication, and stakeholder management skills, with a commitment to fostering a culture of continuous improvement and excellence in project execution.

Overview

17
17
years of professional experience

Work History

Manager - Project Management

Caylent
07.2022 - Current
  • Hired as a Senior Engagement Manager and was promoted in six months
  • Managed a team of 8 direct reports, demonstrated ability to lead teams, inspire collaboration, and drive results as both an individual contributor and team player in a dynamic, fast-paced environment
  • Established and enforced best practices and processes in project management to ensure timely delivery, budget compliance, and high-quality outcomes in cloud-based projects, effectively aligning with organizational objectives
  • Extensive experience in managing enterprise cloud-based projects, with a robust understanding of project management concepts, frameworks, and methodologies (including but not limited to Waterfall & Agile)
  • Implemented risk management strategies, including risk identification and mitigation plans, to address potential issues early, leveraging proven problem-solving skills to keep projects on track and within scope while driving effective change
  • Exceptional change management capabilities, supporting continuous improvement and enhancing project management maturity across the organization
  • Champion a culture of excellence in project management through training, workshops, and ongoing professional development opportunities, ensuring standardized project execution and successful outcomes.

Senior Engagement Manager

Naehas
03.2018 - 07.2022
  • Lead on-time, on-budget delivery of SaaS projects for Fortune 100 financial institutions, resulting in a high degree of client and internal team member satisfaction
  • Serve as an advocate for the project team, ensuring that they are empowered and have the information needed to successfully create and deliver an excellent product
  • Function as a Scrum Master to lead effective Agile ceremonies, including stand-ups, retrospectives, sprint reviews, grooming, and planning
  • Independently lead and motivate diverse teams on various types of projects in a fast-paced environment
  • Act as the client advocate and conduct strategic consultations with cross-functional teams including Sales, Campaign Services, Customer Support, Product Management, Development, and Operations teams to facilitate implementation
  • Maintain high levels of consistent engagement and communication with customers to ensure optimal value and quality execution of marketing programs
  • Excelled at listening and gathering client business requirements and strategies to provide credible direction, pinpoint solution-driven opportunities, increase efficiencies, mitigate risks, retire legacy systems, optimize cost savings, and focus on client retention
  • Documented best practices, quality control checklists, and training documentation to ensure successful onboarding and platform adoption.

HubSpot Certified Account Director

LargerPond Marketing Agency
04.2014 - 03.2018
  • Sales and Marketing Consultant proficient in building, implementing, and executing marketing strategies
  • Supporting over twenty clients across a variety of industries, attract, convert, and retain their clients through the development and execution of strategic, data-driven marketing campaigns
  • Development and implementation of integrated marketing programs for B2B and B2C companies
  • Leading research and analytics initiatives including persona development, prospect, and client benchmarking
  • Overseeing the strategy and execution of demand generation programs, including marketing automation, telemarketing, and lead management
  • Providing business advisory services; aligning sales and marketing teams through data and collaboration
  • Managing a team of account management professionals, including outsourced service providers

Director of Marketing

Master Graphics
06.2013 - 03.2014
  • Created and distributed relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – to drive profitable client action
  • Established a content marketing strategy executed through social media, email, and print
  • Designed and launched new website - converted outdated website from HTML to CMS
  • Created and executed a content marketing strategy delivering consistent valuable information to clients and prospects
  • Implemented SEO tactics to increase website traffic, leads, and sales
  • Upselling all house accounts by at least 25% - exposing them to options they were not initially aware of

Sales & Marketing Manager

Worknet, Inc.
11.2011 - 06.2013
  • Supported the Chief Executive Officer and Senior Vice President of Business Development to maintain the highest level of client satisfaction and retention
  • Increase exposure and traffic through the development of key channels, relationships, and promotional planning
  • Management of social media, in collaboration with e-mail, press releases, and creative development - furthering brand awareness
  • Selected Accomplishments: Manage email, social media, and promotional campaigns - planning through production, circulation, and reporting
  • Direct creative development for marketing assets, including web and print ads, email, and social media
  • Maintain brand integrity through training, strategic planning, and consistent communication to external partners
  • Launched a Client Satisfaction and Executive Contact Program resulting in higher client retention
  • Improved leads process with our Partnership Program and sales team – generating higher quality leads

Sales and Marketing Manager

Brokers' Risk Placement Service, Inc.
04.2010 - 11.2011
  • Supported the Chief Executive Officer and Senior Vice President of Sales and Marketing with all aspects of their daily efforts to grow our Book of Business
  • Develop and maintain relationships with our business partners
  • Innovate ideas and follow through to the creation of all marketing materials
  • Grow lead and member base by enhancing member benefit programs
  • Selected Accomplishments: Increased leads from 500 to 2,700 for new Foundation Members
  • Directed creative development for all marketing assets including, web and print ads, email, and social media
  • Analyzed, then improved marketing materials resulting in 150 new Members
  • Planned and executed two successful National Conferences, including securing speakers and sponsors
  • Built and maintained relationships with current and potential members
  • Change Agent for rebranding campaign across print and web marketing efforts

Client Relationship Manager

Verety, LLC.
10.2007 - 08.2008
  • Hired as an Executive Assistant and was promoted in three months
  • Subsequently trained and assigned to manage the client relationship for McDonald's
  • Primary responsibilities required attaining a thorough understanding of store operations as it relates to processing customer orders, then implementing their store-based technology
  • Responsible for seventy active locations while preparing for the installation of an additional seventy-five locations within six months
  • Selected Accomplishments: Researched new initiatives and led cross-functional teams for the launch of a new bilingual agency in Roswell, NM
  • Initiated and executed a marketing strategy resulting in the hiring of over one hundred bi-lingual agents
  • Functioned as a Human Resources liaison, making employment offers and leading new hire orientations

Education

Elementary Education -

DePaul University
Chicago, IL

Timeline

Manager - Project Management

Caylent
07.2022 - Current

Senior Engagement Manager

Naehas
03.2018 - 07.2022

HubSpot Certified Account Director

LargerPond Marketing Agency
04.2014 - 03.2018

Director of Marketing

Master Graphics
06.2013 - 03.2014

Sales & Marketing Manager

Worknet, Inc.
11.2011 - 06.2013

Sales and Marketing Manager

Brokers' Risk Placement Service, Inc.
04.2010 - 11.2011

Client Relationship Manager

Verety, LLC.
10.2007 - 08.2008

Elementary Education -

DePaul University

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Nicole Hlinovsky