Nicole Hoag
Spring Hill,FL
Summary
Dynamic food service professional with extensive experience at Publix and KFC/Taco Bell, excelling in customer engagement and food safety. Proven ability to enhance customer satisfaction through efficient service and effective communication. Skilled in cash handling and maintaining workplace cleanliness, consistently fostering a positive environment while ensuring compliance with health standards.
Overview
2024
2024
years of professional experience
Work History
Food Court Employee
Costco
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Assisted in training new staff members on company policies, best practices, and general responsibilities within the Food Court setting.
- Ensured compliance with food safety guidelines and maintained proper sanitation practices for health department inspections.
- Streamlined kitchen processes by working efficiently under pressure, minimizing wait times for customers.
- Increased customer loyalty by addressing concerns promptly and professionally, fostering positive relationships with patrons.
- Prepared high-quality food items in accordance with established recipes, ensuring consistency and great taste.
- Implemented successful time-management strategies to prioritize tasks without sacrificing quality or attention to detail.
- Utilized strong communication skills to relay important information between staff members efficiently while maintaining professionalism at all times.
Deli
Publix
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Food Service Worker
KFC/Taco Bell
04.2023 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Skills
- Workplace cleanliness
- Food safety
- Customer engagement
- Cash handling expertise
Timeline
Food Service Worker
KFC/Taco Bell
04.2023 - 01.2024
Food Court Employee
Costco
Deli
Publix
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