Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NIcole Hosford

Colchester

Summary

Dedicated Office Manager with a strong work ethic and adaptability to new challenges. Expertise in customer service, multitasking, and time management, ensuring positive experiences for clients. Committed to continuous improvement and effective team collaboration to achieve organizational goals.

Seasoned Director of Christian Education with background in developing comprehensive religious education programs. Strengths include curriculum development, volunteer recruitment and training, as well as promoting growth in faith communities. Proven track record of creating engaging learning environments for all ages, resulting in increased participation and community involvement. Compassionate and seasoned professional in directing religious activities and education, with proven background in developing and implementing faith-based programs that foster community engagement and spiritual growth. Skilled in leadership, team building, and curriculum development to meet diverse needs. Successfully enhanced participation rates and facilitated impactful community outreach initiatives, demonstrating strong communication and organizational abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager

Colchester Federated Church
Colchester
09.2018 - Current
  • Streamlined front desk operations by managing visitor greetings and responding to inquiries efficiently.
  • Resolved customer inquiries swiftly, enhancing client relationships and satisfaction ratings.
  • Implemented automation for client correspondence and scheduling to improve operational efficiency.
  • Negotiated vendor contracts, achieving favorable terms and reducing costs for the organization.
  • Developed communication strategies that strengthened interdepartmental collaboration within the organization.
  • Ensured compliance with employment laws while maintaining confidential personnel records.
  • Oversaw inventory management, placing orders as needed to maintain adequate supply levels.
  • Produced accurate project activity reports to support management decision-making.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Used judgment and initiative in handling confidential matters and requests.

Director of Christian Education

Colchester Federated Church
Colchester
01.2017 - Current
  • Facilitated retreats, mission trips, and other special events related to Christian Education.
  • Collaborated with outside organizations to develop joint programming opportunities.
  • Planned worship services including selecting music, arranging speakers.
  • Mentored teachers on best practices for teaching scripture-based lessons.
  • Coordinated with pastors to ensure that activities were consistent with church doctrine.
  • Developed and implemented Christian education programs for all ages.
  • Provided spiritual guidance and counseling to students, staff, and families.
  • Participated in professional development workshops related to Christian Education.
  • Created a comprehensive curriculum for Sunday School classes.
  • Encouraged active involvement of parents in their children's religious education.
  • Engaged local churches and denominations in educational initiatives within the community.
  • Tailored instruction to provide access and inclusion for children with special learning needs.
  • Determined allocations of funds for classroom supplies and materials, authorizing purchases.
  • Developed lesson plans in accordance with curricula and core church beliefs.
  • Recruited, hired and trained primary and supplemental teaching staff.

Education

High School Diploma -

Bacon Academy
Colchester, CT
06-1998

Skills

  • Office administration and management
  • Inventory management
  • Team collaboration
  • Time management
  • Attention to detail
  • Oral and written communication
  • Organizational skills
  • Curriculum development
  • Event planning
  • Policy compliance
  • Mentoring and leadership development
  • Ministry planning
  • Networking and relationship building
  • Child protection procedures

Certification

  • certification in Faith Formation & Youth Ministry Leadership through the Southern New England Conference of the United Church of Christ.

Timeline

Office Manager

Colchester Federated Church
09.2018 - Current

Director of Christian Education

Colchester Federated Church
01.2017 - Current

High School Diploma -

Bacon Academy

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