Nicole House

• Project manage onboarding B2B Large volume contract implementation both bulk and retail, with various priorities, timelines, internal teams, vendors and Community personnel
• Manage a specialty team of 10, with the objective of contract deployment, escalation management and to grown revenue
• Analyzed data to determine strategies, opportunities , revenue potential and evaluate success
• Drives customer acquisition, awareness and retention with product mix including Digital Cable, Streaming Services, Digital Phone, Xfinity Mobile, Smart Home Monitoring and Gigabyte High Speed Internet
• Creates and fosters a successful relationships with key MDU stakeholders including C-Suite Executives, Building Developers, Property Managers, Real Estate Agents and Leasing Teams
• Host unique B2B MDU key decision maker and onsite community events, with the objective to grow and retain business, both in-person and virtual.
• Customize marketing campaigns to target varying customer demographic and needs
• Utilizing various CRM tools including Salesforce and data, to identify trends, sales opportunities, and weaknesses
• Attend industry events and trade shows, as a brand ambassador leader, and to network with key decision makers
• Administer training to team on how to prospect, identify, funnel management and close long and short sale cycles.
• Submit results reports, weekly work plans and quarterly annual territoryanalyses.Sales Incentive Trip Recipient 2019
• Elite Gold Recipient Dec. 2018

Additional Side Projects and Roles:

• Employee Resource Group Division Advisor 2023
• Diversity Equality and Inclusivity (DE&I) Comcast Counsel Member Corporate Advisor 2020
• Communities Employee Resource Group Lead 2020
• Net Promoter Score NPS GCR Campion/Advocate 2019-2020

• Project manage the contract process from contract execution, construction to installation of enterprise and residential services
• Utilize a consultative approach to uncover the unique needs of our end B2B customers
• Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
• Create and foster win-win working relationships with Key stakeholders
• Conducted presentations with clients and provided solutions to meet needs.
• Monitored and analyzed customer feedback to identify opportunities for improvement.

• Manage a portfolio of 102 high volume bulk MDU contracts including: condominiums, rental communities, new building launches, contract renewals, contract change implementation and to increase product penetration
• Successfully managed the implementation of 24 bulk agreements consisting of 6,300+ units, and 42 onsite events
• Manage the debulk and repackage of large communities with on-site sales teams and call blast initiatives
• Create individual building webpage to reduce on hold time and to capture all customers
• Successful creation and implementation of “Who Killed the Property Manager” murder mystery events
• MVP award winner 2014, 2015, 2016
• Employee of The Year” Vacation recipient MVP 2017

• Lead a 6 person staff with the objective to hunt, consult, close and maintain large multiple dwelling residential buildings of 80 units or greater including condos and rental markets
• Evaluated local and national market’s sales data to identify product strength weakness, opportunities and threats
• Exercise the full range of sales responsibilities, which include planning, determining strategic goals, setting time lines, and monitoring the accomplishment of team, company and individual objectives
• Administered training to team on how to prospect, identify, funnel management and close long and short sale cycle

• Developed, hunted and grew new diagnostic markets for key accounts including Hospitals, Specialized doctor offices and pharmacies through strategic planning, competitive analysis, product concepts, packaging, pricing, advertising, and promotions
• Grew a medical sales inventory of $300k yearly in ACCU-CHEK bland glucose monitors to Endocrinologist,
• Internal Medicine Physicians, Certified Diabetic Educators, Pharmacists, and Retail District Managers in the
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

• Grew and managed sales for over 70 accounts including pharmacies at Walgreens, CVS and primary care physicians within the territory for the Accu-chek brand
• Examined sales data to evaluate potential areas for improvement and provide comprehensive strategies for growth
• Partnered with complementary manufactures and joined professional organizations to grow market share
• Reviewed and evaluated Food and Drug Administration compliance laws and regulations
• Planned and conducted product demonstrations at trade shows and for continuing education credit for medical professionals accounts receivable and payable inventories for business units to maximize cash flow
• Managed one additional vacant territory for 10 months and trained new hires