Adept at fostering client well-being and independence, my tenure at IKAN, Inc. showcased my ability to blend compassion with practical skills and problem-solving ability. I excel in creating trust-based relationships, enhancing life quality for those with disabilities, and streamlining operations to improve the overall well being of my clients. My approach combines a positive attitude with effective communication, setting me apart as a proactive,dedicated and empathetic professional.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Disability-Support-Comm-Hab-Worker
IKAN, Inc.
04.2020 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting client.
Drove client safely to social activities and appointments.
Developed strong interpersonal relationships with client, earning their trust and respect through consistent empathy and understanding.
Supported client in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for client with physical and intellectual disabilities through compassionate care and assistance.
Maintained safety with tidy, clean, and hazard-free home environments.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Prepared nutritious meals to meet individual dietary needs for client.
Provided high level of physical support by lifting, adjusting, and moving client.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping, with active client participation.
Provided emotional support to client during challenging times, fostering resilience and coping skills.
Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Assisted client in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Promoted a safe and inclusive environment for client by enforcing policies and procedures consistently.
Implemented behavior management techniques when required for the safety of client and staff members involved.
Coordinated transportation arrangements for client to attend medical appointments or partake in social activities safely.
Managed medications effectively for client under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Facilitated community integration for client by organizing outings, social events, and other opportunities for engagement.
Improved client independence by developing personalized support plans tailored to individual needs and goals.
Kept accurate records for client files and handled related paperwork.
Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Adhered to company requirements for client interactions and care standards.
Advocated fiercely on behalf of client when necessary to ensure their rights were respected in various settings such as education, day-hab and healthcare environments.
Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Developed partnerships with community organizations to expand services and referrals.
Followed instructions and procedures to complete assigned tasks.
Office Manager
All Weather Home & Building Improvement
06.2018 - 06.2020
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Direct Support Professional Caregiver
ARC of Orange County
06.2011 - 06.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Transported individuals to events and activities, medical appointments, and shopping trips.
Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Provided compassionate and patient-focused care to cultivate well-being.
Teachers Aid
BOCES - Satellite Program Goshen / Circleville
08.2003 - 11.2005
Maintained accurate records of student progress, behavior incidents, and IEP modifications in compliance with school and legal requirements.
Developed strong relationships with families, fostering open communication channels and collaborating on educational goals for each child.
Supported students with various disabilities, including autism, ADHD, and learning differences, ensuring their unique needs were met.
Enhanced student comprehension by utilizing differentiated instruction techniques tailored to individual needs.
Provided one-on-one support to students during instructional periods, addressing specific academic challenges and promoting understanding of complex concepts.
Coordinated with other staff members to integrate related services such as speech therapy and occupational therapy into the classroom setting seamlessly.
Organized field trips and community outings designed to enhance social skills development and reinforce classroom lessons.
Improved students'' social skills by incorporating group activities and peer interactions into daily routines.
Emphasized the importance of self-advocacy skills among students, empowering them to communicate their needs effectively and take ownership of their education.
Education
High School Diploma -
Pine Bush High School
Pine Bush
06-2003
Skills
Cleaning
Customer service
Problem-solving
Attention to detail
Work planning and scheduling
Computer skills
Positive attitude
Collaboration and teamwork
Clear communication
Adaptability and flexibility
Flexible schedule
Confident Self-Starter
Certification
First Aid Certification
CPR/AED Certification
Clean NY Driver's License
Timeline
Disability-Support-Comm-Hab-Worker
IKAN, Inc.
04.2020 - Current
Office Manager
All Weather Home & Building Improvement
06.2018 - 06.2020
Direct Support Professional Caregiver
ARC of Orange County
06.2011 - 06.2018
Teachers Aid
BOCES - Satellite Program Goshen / Circleville
08.2003 - 11.2005
High School Diploma -
Pine Bush High School
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