Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Hundley

Pine bush,NY

Summary

Adept at fostering client well-being and independence, my tenure at IKAN, Inc. showcased my ability to blend compassion with practical skills and problem-solving ability. I excel in creating trust-based relationships, enhancing life quality for those with disabilities, and streamlining operations to improve the overall well being of my clients. My approach combines a positive attitude with effective communication, setting me apart as a proactive,dedicated and empathetic professional.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Disability-Support-Comm-Hab-Worker

IKAN, Inc.
04.2020 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting client.
  • Drove client safely to social activities and appointments.
  • Developed strong interpersonal relationships with client, earning their trust and respect through consistent empathy and understanding.
  • Supported client in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for client with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for client.
  • Provided high level of physical support by lifting, adjusting, and moving client.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping, with active client participation.
  • Provided emotional support to client during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted client in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for client by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of client and staff members involved.
  • Coordinated transportation arrangements for client to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for client under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for client by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for client interactions and care standards.
  • Advocated fiercely on behalf of client when necessary to ensure their rights were respected in various settings such as education, day-hab and healthcare environments.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Developed partnerships with community organizations to expand services and referrals.
  • Followed instructions and procedures to complete assigned tasks.

Office Manager

All Weather Home & Building Improvement
06.2018 - 06.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Direct Support Professional Caregiver

ARC of Orange County
06.2011 - 06.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided compassionate and patient-focused care to cultivate well-being.

Teachers Aid

BOCES - Satellite Program Goshen / Circleville
08.2003 - 11.2005
  • Maintained accurate records of student progress, behavior incidents, and IEP modifications in compliance with school and legal requirements.
  • Developed strong relationships with families, fostering open communication channels and collaborating on educational goals for each child.
  • Supported students with various disabilities, including autism, ADHD, and learning differences, ensuring their unique needs were met.
  • Enhanced student comprehension by utilizing differentiated instruction techniques tailored to individual needs.
  • Provided one-on-one support to students during instructional periods, addressing specific academic challenges and promoting understanding of complex concepts.
  • Coordinated with other staff members to integrate related services such as speech therapy and occupational therapy into the classroom setting seamlessly.
  • Organized field trips and community outings designed to enhance social skills development and reinforce classroom lessons.
  • Improved students'' social skills by incorporating group activities and peer interactions into daily routines.
  • Emphasized the importance of self-advocacy skills among students, empowering them to communicate their needs effectively and take ownership of their education.

Education

High School Diploma -

Pine Bush High School
Pine Bush
06-2003

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Work planning and scheduling
  • Computer skills
  • Positive attitude
  • Collaboration and teamwork
  • Clear communication
  • Adaptability and flexibility
  • Flexible schedule
  • Confident Self-Starter

Certification

  • First Aid Certification
  • CPR/AED Certification
  • Clean NY Driver's License

Timeline

Disability-Support-Comm-Hab-Worker

IKAN, Inc.
04.2020 - Current

Office Manager

All Weather Home & Building Improvement
06.2018 - 06.2020

Direct Support Professional Caregiver

ARC of Orange County
06.2011 - 06.2018

Teachers Aid

BOCES - Satellite Program Goshen / Circleville
08.2003 - 11.2005

High School Diploma -

Pine Bush High School
Nicole Hundley