Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Hunter

District Heights,MD

Summary

Experienced administrator with increasing knowledge and expertise in technical support and organizational skills. An energetic self-starter with a clear understanding of the importance of teamwork, communication, and superior customer service.


More than 20 years of varied and increasing administrative responsibility has included:

Planning/Organizing

Customer Order Processing

Delegating

Spreadsheets

Scheduling Gathering Data & Presenting

Coordinating

Managing Commission Payroll

Overview

32
32
years of professional experience

Work History

Personnel Security Specialist

Us Customs & Border Protection
09.2014 - Current

Crisis Action Team (CAT)

Conduct rapid vetting for Southwest Border groups

Work turnaround time within 24-48 hours

Work high volume of cases

Work urgent requests that need to be completed within an 8-10 hour day

Run Southwest Border applicant names through databases (EASE Super Query, ISMS, JICMS, CVS/PIPS, and DISS)

Review CVS/PIPS/DISS for investigations, clearances, and to verify CE enrollment

Review guidance and disqualifiers to make an adjudicative determination to approve or deny facility access to work on the border

Create records in ISMS database system

close cases out as deny or grant.


Case Controller – Applicant Intake Branch

Process Background Investigation Requirements Determination (BIRD) cases to include creating prescreen and pre-appointment records in ISMS

Conduct review and approval of e-QIP cases

Review ISMS/PIPS/DISS for prior investigations to determination reciprocity eligibility/ineligibility

Run preliminary checks

Process residency waivers.

Personnel Security Specialist

US Customs & Border Protection
09.2006 - 09.2014

Periodic Re-investigation/Security Clearance Teams

Evaluated/coordinated security access and clearances. Reviewed classified documents and develop information criteria for clearance and access to databases and other automated systems

Adjudicate background investigations to recommend grant, deny, revoke or suspend clearances

Provided technical assistance in support of personnel security programs and operations

Schedule background investigations

Conducted computer checks on ongoing investigations using a variety of automated data systems

Checked data for completeness, validity, and consistency Assisted with troubleshooting and maintenance of computer related programs and provide operational assistance to users

Assisted with training in-house and contract personnel on e-QIP and scheduling procedures.

Personnel Security Assistant

US Customs & Border Protect
09.2003 - 09.2006

Processed security clearance requests for positions that are issued by the specialist

Provided technical assistance in support of personnel security programs and operations

Scheduled background investigations

Reviewed and processed security clearance requests Received requests to certify security clearances to other agencies and private industries

Prepared responses to routine Freedom of Information and Privacy Act requests

Conducted research to gather information for personnel security specialists to conduct program evaluation

Prepared monthly statistical reports

Conducted computer checks on ongoing investigations using a variety of automated data systems

Assisted with troubleshooting and maintenance of computer related programs and provide operational assistance to users

Assisted with training in-house and contract personnel on scheduling procedures

Lead Data Entry Operator

Digital Solutions/US Customs & Border Protection
03.2003 - 09.2003

Provided technical assistance in support of personnel security programs and operations

Processed background investigation requests for positions that are issued by the personnel security specialists

Conducted research to gather information for specialist to conduct program evaluation

Prepared statistical reports

Conducted computer checks on ongoing investigations using a variety of automated data systems to include but not limited to PIPS, TECS, and NCIC Involved in the development and maintenance of databases

Checked data for completeness, validity, and consistency Provided operational assistance to personnel security specialists

Performed the necessary procedures for preparing, opening, and closing FOIA, and maintained FOIA database to produce monthly reports

Administrative/Marketing Assistant

Comcast Cable
06.1998 - 11.2002

Maintained organized filing system for department records

Gathered information and produced Marketing Newsletter

Managed daily updating of the DC Metro cable system information website

Maintained department calendar of meetings and events

Distributed incoming/outgoing correspondence

Audit/MIS Specialist

District Cablevision
06.1995 - 08.1998

Received telephone calls concerning illegal cable activity

Produced spreadsheet of affected areas

Assigned work areas and maintained operation reports of related information

Issued operational reports to supervisory and management for quality control.

Human Resources Assistant

District Cablevision
06.1992 - 08.1995

Ensured proper document processing and filing

Maintained employee personnel files

Processed new hire information

Processed and distributed company ID bages

Scheduled training sessions

Other operational duties as assigned

Education

High School Diploma -

Eastern Senior Hight School
Washington, DC
06-1990

Skills

District Cablevision/Comcast:

Certificate Microsoft Word, Microsoft Excel, Power Point, Publisher, Access Level 1, and Windows 95

Certificate Distinguished Service

How to be an Outstanding Receptionist

Outstanding Teamwork

The Exceptional Assistant

How to Become a Great Communicator

CBP:

OPM Forms Processing Training, Personnel Security and Suitability Adjudication

Timeline

Personnel Security Specialist

Us Customs & Border Protection
09.2014 - Current

Personnel Security Specialist

US Customs & Border Protection
09.2006 - 09.2014

Personnel Security Assistant

US Customs & Border Protect
09.2003 - 09.2006

Lead Data Entry Operator

Digital Solutions/US Customs & Border Protection
03.2003 - 09.2003

Administrative/Marketing Assistant

Comcast Cable
06.1998 - 11.2002

Audit/MIS Specialist

District Cablevision
06.1995 - 08.1998

Human Resources Assistant

District Cablevision
06.1992 - 08.1995

High School Diploma -

Eastern Senior Hight School
Nicole Hunter