Nicole Hurt
Portsmouth ,Virginia
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Work History
Janitor
Didlake
Portsmouth, Va
01 2022 - Current
- Kept building spaces premises clean inside and outside.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Sales Associate
Food Lion
Portsmouth, Va
02 2021 - 06 2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained a safe an and clean area for customers
Sales Associate
7-Eleven
Newport News, Va
03 2019 - 09 2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Food prep
- Stocking and restocking merxhandise for purchase
- forecasting and ordering merchandise to replenish on shelves
- Maintaining a clean and orderly enviroment for customers
Assistant Manager
E&C Enterprise
Newport News, Va
08 2009 - 10 2018
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
General Education Degree -
08.1989
Skills
- Chemical cleaners
- Work orders
- Facilities maintenance
- Bloodborne Pathogen training
- Flexible and Adaptable
- Planning and Coordination
- Dependable and Responsible
Timeline
Janitor - Didlake
01 2022 - Current
Sales Associate - Food Lion
02 2021 - 06 2021
Sales Associate - 7-Eleven
03 2019 - 09 2021
Assistant Manager - E&C Enterprise
08 2009 - 10 2018
Manhattan Learning Center - General Education Degree ,