Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Ichull

San Diego,California

Summary

Four years of experience working in ACT and SUD programs employing knowledge of mental and behavioral health to help clients overcome personal issues and traumas. One year of experience providing advocation to adolescents with mental health concerns. Knowledge in therapeutic interventions such as cognitive behavioral therapy and motivational interviewing. Experience working with vulnerable populations and connecting to community resources with strong sense of advocacy.

Overview

3
3
years of professional experience

Work History

Social Work Intern

Mental Health Systems
05.2023 - Current
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Responded to crises and emergency situations to provide immediate assistance to persons in need.

Mental Health Counselor

Community Research Foundation
02.2023 - Current
  • Conduct intakes, individual and group therapy.
  • Develop service plans and conduct reviews as needed throughout the duration of treatment
  • Provide mental health assessments, counseling, referrals, and intervention services
  • Complete and maintain documentation in a timely and accurate manner and according to Federal, State and Center guidelines
  • Provided comprehensive created treatment plans, and connected clients to appropriate resources.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
  • Employed methodologies such as cognitive behavioral therapy to assist patients.
  • Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
  • Consulted with and trained highly skilled mental health and medical staff.
  • Encouraged patients to discuss experiences in group and individual settings.

School Social Work Intern

Learn4Life
08.2022 - 03.2023
  • Provides counseling and guidance to students
  • Makes referrals to outside community resources
  • Plan and facilitate groups while providing therapeutic interventions
  • Collaborates with teachers and counselors to advocate for the needs of the student
  • Provides active and empathetic listening
  • Maintains trauma-informed care.

Mental Health Care Coordinator

Community Research Foundation
12.2022 - 02.2023
  • Observed and monitored client behavior and responses to treatment.
  • Provided clients with recommendations to community resources.
  • Documented client progress in confidential files.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Completed one-on-one counseling with broad range of clients suffering from mental illness.
  • Provided comprehensive case management services, created treatment plans, and connected clients to appropriate resources.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning

Program Leader

Harmonium
04.2022 - 12.2022
  • Planning and executing activities to expand the knowledge and skills of students
  • Assessing children's needs and goals while providing encouragement
  • Provide academic assistance with students to contribute to their educational goals
  • Implemented well-received activities and events.

SUD Case Manager

Mental Health Systems
12.2021 - 04.2022
  • Utilizes motivational Interviewing (MI) to develop a treatment plan to best accommodate the client's needs and environment
  • Experienced and certified in crisis intervention
  • Facilitates groups to adhere to the growth of client's life skills
  • Develops relapse prevention plans and interventions with clients
  • Monitors progress in treatment goals Provides resources (e.g. Food, shelter, clothing) that directly impact the success and health of the client
  • Documents sessions in a timely manner.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.

Housing Specialist (Case Manager)

Mental Health Systems
04.2021 - 12.2021
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Utilizes effective de-escalation techniques with clients
  • Informed on cultural competence and trauma informed care to individualize treatment with each client and their experiences
  • Facilitates meetings and communicates with property owners to advocate for client's need for housing
  • Provides psychoeducation to clients in managing their symptoms and medication to ensure a better quality of life
  • Consistent collaboration with the San Diego Housing Commission for placement in permanent housing
  • Assessing client's eligibility for permanent housing and determining needs
  • Coordinating with other non-profit organizations to provide advocation and education regarding the client's needs.

Peer Support Specialist

Telecare Corporation
11.2020 - 04.2021
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.

Education

Master of Arts - Social Work

Umass Global
Irvine, CA
12.2023

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
08.2021

Skills

  • Clinical documentation
  • De-escalation Techniques
  • Certified in Crisis Intervention Motivational Interviewing
  • Group Therapy
  • Cognitive Behavioral Therapy
  • Individual Therapy
  • Assessing biopsychosocial needs
  • Active and empathetic listening

Timeline

Social Work Intern

Mental Health Systems
05.2023 - Current

Mental Health Counselor

Community Research Foundation
02.2023 - Current

Mental Health Care Coordinator

Community Research Foundation
12.2022 - 02.2023

School Social Work Intern

Learn4Life
08.2022 - 03.2023

Program Leader

Harmonium
04.2022 - 12.2022

SUD Case Manager

Mental Health Systems
12.2021 - 04.2022

Housing Specialist (Case Manager)

Mental Health Systems
04.2021 - 12.2021

Peer Support Specialist

Telecare Corporation
11.2020 - 04.2021

Master of Arts - Social Work

Umass Global

Bachelor of Arts - Psychology

Arizona State University

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Nicole Ichull