Nicole Christine Ignaszak
Raleigh
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 18 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Knowledgeable Regional Sales Manager with background in managing regional sales teams and driving market expansion. Expertise in developing strategic sales plans and fostering client relationships, leading to significant territory growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Emerge Talent
03.2024 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Area Manager
AtWork Personell
10.2022 - 03.2024
- Managed all the sales and recruiting teams for the Raleigh, NC Market
- Successful at strategic selling and building up a new market for light industrial and professional clients.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Resolved conflicts promptly to promote positive environment for customers.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Managed a successful sales team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
National Business Development Manager
Amotec, Inc
03.2022 - 10.2022
- Currently focusing only on larger commercial manufacturing, warehouse/distribution accounts, anywhere from $3m-$15m
- Started First Company Onsite with 150 employees in Nashville Tennessee market.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
- Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Implemented rigorous performance metrics to assess team progress and drive accountability, leading to continued success in revenue generation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Led contract negotiations with clients, securing favorable terms that contributed to overall company profitability.
- Managed national sales programs, supervised 5 sales representatives and evaluated KPIs for promotional opportunities.
Business Development Manager
Nesco Resource
01.2019 - 10.2021
- Transitioned to this company to build a new book of business for commercial and professional staffing including manufacturing/light industrial logistics, skilled trades, retail, hospitality, IT, engineering, and accounting and finance.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Sales Representative/ Account Manager
PeopleReady, TrueBlue Inc
07.2011 - 01.2019
- Accepted a position in Regional Sales for the Syracuse, Finger Lakes, Erie PA, and greater Rochester region in the manufacturing/light industrial, logistics, hospitality, retail, construction, and skilled trade sector
- Started with no book and left closing $4MM in annual sales from both smaller retail and larger, commercial accounts by utilizing a consultative sales approach.
- Roughly 80% of my accounts were clients who switched from competitors
- Consistently met or exceeded all quarterly and annual sales revenues and profits with double- digit growth
- Frequently visited all customers to ensure a consistent service experience while continuously reinforcing our value-added propositions
- Deployed accurate and clear communication to our internal operations teams to ensure our customers’ request and/or requirements were being followed and delivered flawlessly.
- Starting in 2015, I was responsible for training and mentoring new sales representatives throughout the Northeast Region
- Actively participated in local business community events to successfully network with both local and national organizations.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Orthotic Sales Representative
Alden Medical Supply
08.2010 - 07.2011
- Moved over to outside sales role (B2B) to continue to push myself and grow professionally
- Sold orthotic and medical devices to physical therapy groups for nursing homes, hospitals, and private practices throughout Central and Western New York
- In just one year, I closed over 30 new accounts for a local medical equipment supplier.
- Spoke with potential customers daily through cold calling and face-to-face visits to educate them on how our products could meet their needs
- Achieved all quarterly sales goals.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Coordinated training sessions for healthcare professionals on proper use of medical devices, increasing safety measures during procedures.
- Increased sales revenue by developing and maintaining strong relationships with key clients in the medical device industry.
- Brought in new leads consistently using strong prospecting and networking abilities.
- Participated in industry conferences and tradeshows, showcasing company products and establishing valuable connections within the field.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Store Sales Manager, Assistant Manager
Charming Shoppes Inc
08.2006 - 08.2010
- Promoted in 2008 to Store Sales Manager from Assistant Store Manager to a larger location.
- Responsible for all day-to-day operations, including settings daily goals for my sales associates, communicating the direction from our corporate office, preparing daily reports, scheduling, payroll and maintaining our monthly inventory
- Recruited and trained all new employees on selling best practices to drive store revenue.
- Managed a staff of 12-15 sales associates and routinely coached and mentored them on upselling, delivering excellent customer service, what products to push, as well as their goals, our policies, and loss prevention compliance
- Consistently achieved monthly and annual sales goals set by the company.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
- Managed inventory levels for optimal turnover, reducing stock discrepancies and ensuring product availability.
- Optimized scheduling practices to ensure adequate staffing during peak hours while minimizing labor costs.
- Spearheaded employee coaching initiatives focusing on upselling techniques and product knowledge enhancement for improved performance metrics.
- Cultivated long-lasting customer relationships through personalized service and follow-up communication driving repeat business.
- Implemented new promotional campaigns to drive foot traffic and improve overall revenue growth.
- Collaborated with other departments in-store events planning, driving cross-functional success and increased customer engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations.
Education
Business
Fingerlakes Community College
Skills
- Staff Management
- Operations Management
- Strategic planning
- Team Development
- Staff Training and Development
- Customer Relationship Management
- Business development and planning
- Territory Management
- Profit maximization
- Training and coaching
- Leadership skills
- Conflict Management
- Team Leadership
- Leadership Development
Certification
Salesforce, Bullhorn, Prism, TempServ, Peoplesoft, Zenople, CRM
OSHA 10- General Safety
OSHA 10- Construction
Timeline
Regional Sales Manager
Emerge Talent
03.2024 - Current
Area Manager
AtWork Personell
10.2022 - 03.2024
National Business Development Manager
Amotec, Inc
03.2022 - 10.2022
Business Development Manager
Nesco Resource
01.2019 - 10.2021
Sales Representative/ Account Manager
PeopleReady, TrueBlue Inc
07.2011 - 01.2019
Orthotic Sales Representative
Alden Medical Supply
08.2010 - 07.2011
Store Sales Manager, Assistant Manager
Charming Shoppes Inc
08.2006 - 08.2010
Business
Fingerlakes Community College
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