Nicole Ippolito-Nichols

• Enhanced customer satisfaction by streamlining communication channels and improving response times reaching 100% of quota first quarter in seat.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
• Developed and implemented strategic plans for business growth, resulting in increased market share and profitability resulting in 36% growth QoQ

• Facilitated strategy development and planned with cross-functional teams for strategic markets.
• Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Used MS Excel to analyze data and PowerPoint to share information with customers and team members.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas, averaging 164% to goal in 2022.
• Traveled to key markets to met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Increased team productivity by streamlining communication and implementing effective project management strategies.

• Designed and lead virtual training sessions sales processes, technology and best practices for multiple organization teams.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Build brand recognition and exceed quota by recommending products to customers, highlighted benefits and redirected objections to secure more than $6.8mil in quarterly finishing 121% over goal.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Devised content strategy to effectively engage target audiences.

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• Built strong customer relationships through regular communication, follow-up, and exceptional service.

• Presented and created educational content for weekly meetings with internal sales teams, key distributors and external suppliers across multiple states and top markets to analyze action plans, enhance brand performance and achieve profit targets.
• Developed trainings for strategic marketing initiatives that built business to business opportunities for key partners, drove brand exposure that increased territory revenue by 26%.
• Applied relationship-driven approach to on/off premise accounts, key retailers and private clubs to expand target revenue and surpass distributor sales objectives by 20% over 6 months.
• Increased division profits with strategic territory expansion and acquisition of 100 plus top accounts across multiple states.
• Exceed P&L targets and depletion goals by successfully negotiating pricing structures, managing S&OP inventory, brokering contracts and securing product drops across multiple state and county regulations.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

• Designed innovative content and presentations for over 100 annual trade promotional events, educational seminars, consumer tastings, staff trainings, and wine dinners to strength brand initiative and increase revenue by 16%.
• Upsold and closed sales by driving product benefits around client needs and surpassed annual territory revenue by 114%.
• Provided weekly CRM updates, manage market and post-event recaps to include target brand accomplishments, goal depletions, product feedback and ROI.
• Drove team revenue totals by bringing in over $2.7 million in territory sales across 100+ accounts.
• Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.

• Conducted Annual Operating Plans, identified key buyers and cultivated business relationships which increased client retention rates by 65% and their spending by 89%.
• Effectively planned and managed T&E, quarterly and annual budgets resulting 34% increase in sales and decreased quarterly administration costs by 17% while extending continuation and enhancements of services.
• Successfully managed D2C wine club with over 350 clients by increasing membership 56% equaling over $90k in revenue growth per quarter.
• Developed new business through analysis of market trends industry knowledge to consult clients on acquisition and purchase of wines and facilitated management of their collection.
• Directed weekly staff trainings on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
• Increased sales significantly by upselling higher-end products to customers.