Summary
Overview
Work History
Education
Skills
Highlightsofqualifications - Customerservice
References
Timeline
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NICOLE IVERY

Las Vegas,NV

Summary

Dedicated professional with a proven track record in providing exceptional care and support as demonstrated at IHSS, alongside robust experience in administrative and housekeeping roles with entities like the U.S. Air Force. Excels in time management and problem-solving, ensuring high-quality outcomes in fast-paced environments. Showcases a strong ethic and compassionate approach, enhancing client satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Home Caregiver

IHSS
01.2015 - 08.2024
  • 24 hour care
  • Cooking
  • Cleaning
  • Assuring client's safety

Telephone Banking

Ground Works Campaign
01.2012 - 01.2021
  • Calling registered voters to convince them to vote in the Mayoral, Presidential and School Board elections
  • Cold calling

Housekeeper/Custodian

U.S. Air force
01.2011 - 01.2012
  • Cleaning homes on Air force base.
  • Providing customer service to clients upon request, and doing daily log sheets of supplies coming in and going out of Air force base.
  • Restocking supplies.
  • Wash, dry, fold linen.

Front Office Clerical

El Camino College
01.2007 - 01.2011
  • Typing
  • Answering in coming calls
  • Assisting students
  • Front desk information
  • Filling

Education

AA Degree - English

Antelope Valley College
Lancaster, CA
06.2024

Power to Arrest - Certificate

Alliance Protective Services
Westchester, CA
01.2022

Medical Assistant - Certified

Charles Drew Pre-Med University
Los Angeles, CA
01.1987

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Daily living assistance
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Emotional Support
  • Housekeeping
  • Strong Ethics

Highlightsofqualifications - Customerservice

  • Able to multitask, self-starter, without direct supervision.
  • Refer unresolved customer grievances to designated departments.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Taking care of the needs of customer, Direct public contact.
  • Proficient In Word, Spreadsheets, and scanning.

References

Available upon request

Timeline

Home Caregiver

IHSS
01.2015 - 08.2024

Telephone Banking

Ground Works Campaign
01.2012 - 01.2021

Housekeeper/Custodian

U.S. Air force
01.2011 - 01.2012

Front Office Clerical

El Camino College
01.2007 - 01.2011

Medical Assistant - Certified

Charles Drew Pre-Med University

AA Degree - English

Antelope Valley College

Power to Arrest - Certificate

Alliance Protective Services
NICOLE IVERY