Summary
Overview
Work History
Education
Skills
Figure Skating Instructor
Timeline
Generic

Nicole Jackson

Billerica,ME

Summary

Experienced and dependable administrative professional with demonstrated ability to handle issues with poise. Solid background in high-volume environments focused on delivering exceptional administrative support for executives. Willingness to take on added responsibilities to meet team goals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.

Overview

28
28
years of professional experience

Work History

Executive Assistant

Cisco
Boxborough, MA
06.2013 - Current
    • Provide calendar management for Executive and Senior Director, including prioritizing critical meeting requests and conflict resolution
    • Partner with Executive Assistants and S&P team to coordinate meetings and events
    • Plan and organize efficient meetings including location, conference room space, catering, technology needs, and materials for internal and customer meetings
    • Respond to emails and other correspondence to facilitate communication and enhance business processes
    • Attend leadership team meetings to stay close to business priorities and increase relationships
    • Assist Communications Lead with distributing team-based communications
    • Manage quarterly recognition for the team
    • Coordinate domestic and international travel arrangements, including booking airfare, hotel, ground transportation and required travel documentation
    • Process travel expenses and reimbursements while maintaining expense policies
    • Handle highly confidential matters with discretion
    • Support Executive by acting as a proxy for communications and approvals as authorized
    • Initiate purchase orders and order supplies

Executive Assistant

Intersil
Chelmsford, MA
02.2008 - 06.2013
  • Managed and prioritized calendar for sales and engineering executives to ensure they were focused on critical, strategic issues
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Organized and coordinated monthly team meetings
  • Successfully handled logistics, catering, and travel arrangements for offsite meetings
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Screened calls and emails and initiated actions to respond or direct messages for managers
  • Volunteered to help with special projects of varying degrees of complexity
  • Greeted visitors, determined nature and purpose of visit, and directed individuals to appropriate destinations
  • Coordinated and helped facilitate office move
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Executive Assistant

Kenet Inc. (acquired By Intersil)
Woburn, MA
08.2006 - 02.2008
  • Managed complex calendar scheduling with focus on prioritizing important meetings
  • Greeted arriving visitors and directed individuals to appropriate meeting room
  • Screened calls and emails and initiated actions to respond or direct messages for managers
  • Handled logistics, catering, agendas and travel arrangements for meeting and events
  • Arranged domestic and international travel plans and itineraries
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Ordered and maintained office equipment and supplies.
  • Organized postage and mail correspondence for staff and coordinated with delivery and courier services
  • Prepared vendor invoices and processed payments.
  • Maintained good working relationships with vendors and resolved disputes

Executive Assistant

Aura Communications
Wilmington, MA
10.2000 - 08.2006
  • Managing executive's calendar, including setting up complex meetings and prioritizing the most sensitive matters
  • Coordinated internal company-wide meetings, executive meetings, and staff meetings
  • Planned and executed company events such as year-end holiday party and monthly staff social hours to promote office morale and cohesion
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation
  • Processed travel expenses and reimbursements for executive team, senior management group and engineering team.
  • Assisted office head in planning and execution of office renovation by coordinating movement of office furniture, files, and employees during construction
  • Processed invoices and expenses using Peachtree software to facilitate on-time payment and review for accuracy and compliance
  • Processed bi-weekly payroll through ADP
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Organized new employee orientation schedules for new hires and reviewed benefit packages and enrollment
  • Arranged rapid office equipment repair and maintenance with vendors
  • Prepared packages for shipment, pickup, and courier services for prompt delivery to customers
  • Restocked supplies and placed purchase orders to maintain adequate stock levels

Administrative Assistant

Autologic Information International
Thousand Oaks, CA
01.1996 - 10.2000

Education

Bachelor of Science - Office Administration

Salem State University
Salem, MA

High School Diploma -

Shawsheen Valley Technical High School
Billerica, MA
06.1988

Skills

  • MS Office Suite
  • SharePoint
  • Master calendar management
  • Expense management
  • Domestic and international travel coordination
  • Meeting and event logistics
  • Trusted business partner
  • Strong written, verbal and interpersonal skills
  • High level of integrity and discretion
  • Conflict resolution
  • Self-motivated
  • Proactive
  • Detail oriented
  • Organized
  • Calm under pressure
  • Multitasker
  • Resourceful
  • Adapt quickly to changes

Figure Skating Instructor

Dedicated volunteer figure skating instructor for the Billerica Figure Skating Association.

Timeline

Executive Assistant

Cisco
06.2013 - Current

Executive Assistant

Intersil
02.2008 - 06.2013

Executive Assistant

Kenet Inc. (acquired By Intersil)
08.2006 - 02.2008

Executive Assistant

Aura Communications
10.2000 - 08.2006

Administrative Assistant

Autologic Information International
01.1996 - 10.2000

Bachelor of Science - Office Administration

Salem State University

High School Diploma -

Shawsheen Valley Technical High School

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Nicole Jackson