Nicole Jacobs
Redmond
Summary
Dedicated professional with extensive experience in training junior bartenders and optimizing service during high-volume shifts. Committed to fostering a positive work environment and enhancing guest experiences through exceptional service.
Overview
7
7
years of professional experience
Work History
Lead Bartender/ MOD
The Woodinville Cutshop
Woodinville
07.2022 - Current
- Crafted unique cocktails using fresh ingredients and innovative techniques.
- Trained and mentored junior bartenders on drink preparation and customer service.
- Maintained cleanliness and organization of the bar area during service hours.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Lead Bartender/ MOD
Heavy Restaurant Group
Woodinville
03.2020 - 12.2022
- Supervised bar staff to ensure efficient service during high-volume shifts.
- Reinvented classic cocktails to complement new menu options.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
Host/Server/Expo Runner
Red Robin
Woodinville
01.2019 - 03.2021
- Managed waitlists and organized seating to optimize guest flow.
- Assisted in training new waitstaff on restaurant procedures.
- Developed positive relationships with regular customers through friendly conversations
- Ensured that all orders were correct before leaving the kitchen area.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
Education
Diploma -
Sequoia High School
Everett, WA02-2017
Skills
- Guest engagement
- Sales strategies
- Team collaboration
- Calm under pressure
- Menu development
- Training and mentoring
- Shift management
- Point of sale systems
Timeline
Lead Bartender/ MOD
The Woodinville Cutshop
07.2022 - Current
Lead Bartender/ MOD
Heavy Restaurant Group
03.2020 - 12.2022
Host/Server/Expo Runner
Red Robin
01.2019 - 03.2021
Diploma -
Sequoia High School