Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Jensen

Manassas,VA

Summary

Office administration professional with extensive expertise in customer service and medical records management. Demonstrated proficiency in scheduling, data entry, and maintaining effective communication. Track record of improving service quality and contributing to team success. Focused on problem-solving and operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Full-time Parenting

Time Away from Work
11.2015 - Current
  • During my time as a stay-at-home parent, I've honed my organizational skills, attention to detail, and ability to multitask effectively. Now, I'm eager to leverage these skills and experiences in a professional setting once again.

Heath Care Information Clerk

YAKIMA NEIGHBORHOOD HEALTH
04.2015 - 08.2015
  • Proficient office professional with a comprehensive background in medical records management, including adherence to HIPAA regulations. Skilled in receiving, transcribing, and organizing diagnostic records for medical providers. Expertise in scanning and electronically filing documents into patient electronic charts, ensuring accuracy and efficiency. Adept at documenting patient interactions and correspondence, maintaining meticulous records. Trained in ICD-10, CPT, HCPCS, medical billing, and terminology, contributing to seamless healthcare administration and patient care delivery.

Receptionist and Medical Records Entry Specialist

Dr Peter Cannon, M.D
02.2013 - 12.2014
  • Experienced office professional specializing in medical administration, proficient in managing a wide range of patient care tasks. Skilled in accurately inputting electronic chart data for new and existing patients, facilitating smooth check-in and check-out procedures, and scheduling future appointments efficiently. Demonstrated ability to liaise with pharmacies for prescription coordination and advocate for patients with insurance companies. Proven track record in preauthorizing surgeries and radiology procedures. Meticulously record phone interactions and prescription refills for nursing staff reference. Well-versed in preparing patient charts and adept at operating multi-line phone systems, fax machines, and copy machines to ensure seamless office operations.

Education

Bachelor of Science - University Studies- Art And Design

Brigham Young University
Rexburg
12.2012

Skills

  • Microsoft Office expertise
  • Healthcare terminology knowledge
  • HIPAA regulations training
  • ICD, CPT, and medical coding
  • Billing and coding proficiency
  • Electronic medical records systems
  • Management of medical records
  • Experience in medical office settings
  • Knowledge of anatomy and physiology
  • Verification of insurance claims
  • Scheduling for medical appointments
  • Professional phone etiquette
  • Patient intake procedures
  • Exceptional customer service skills
  • Effective time management strategies
  • Strong communication abilities

Certification

Certified Electronic Health Record Specialist (CEHRS) 2023

Certified Medical Biller 2024

Timeline

Full-time Parenting

Time Away from Work
11.2015 - Current

Heath Care Information Clerk

YAKIMA NEIGHBORHOOD HEALTH
04.2015 - 08.2015

Receptionist and Medical Records Entry Specialist

Dr Peter Cannon, M.D
02.2013 - 12.2014

Bachelor of Science - University Studies- Art And Design

Brigham Young University

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