Nicole Jett
Cullman,Alabama
Summary
Hardworking Production Associate offering 5+ years supporting automotive manufacturing needs. Willing and able to work long hours in challenging environments, and completing tasks such as moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members, pitching in to help achieve team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Topre Certified Fuel Lid Inspector
Topre America Corporation
Cullman, AL
07.2020 - 11.2021
- Worked multiple stations to provide optimal coverage and meet production goals.
- Reviewed fuel lid component quality to assess conformance with tolerances and remove unacceptable products.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging automotive products.
- Inspected welds and checked whether critical measurements met specifications upon completion.
- Removed and repaired unacceptable welds with grinder to meet quality guidelines.
- Conducted thorough checks and replacements of welding tips to ensure optimal machine performance.
- Continuously monitored safety and quality of welding work.
Production worker
Surge Staffing/ Alabama Cullman Yutaka Technologiy
Cullman, AL
01.2020 - 06.2020
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
- Employed MAG welding techniques to assemble parts and components.
- Graded and packaged 600+ finished products every shift, transporting items for additional processing, storage or shipment off-site.
PEX Machine Operator
Cullman Employment Center/RWC/Cash Acme
Cullman, Alabama
05.2019 - 11.2019
- Bagged PEX pipes.
- Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
- Set up and ran pipe coiling machinery to produce exceptional products for plumbing needs.
CDL Truck Driver
Schneider National
Nashville, Calera, TN, AL
02.2019 - 05.2019
- Checked vehicles to ensure that mechanical, safety, and emergency equipment were in good working order.
- Followed appropriate safety procedures for transporting dangerous goods.
- Maintained logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Reported vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Drove trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, or other materials.
- Drove trucks to weigh stations before and after loading and along routes in compliance with state regulations.
- Coupled or uncoupled trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks.
- Checked conditions of trailers after contents have been unloaded to ensure that there has been no damage.
- Performed basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs.
- Cranked trailer landing gear up or down to safely secure vehicles.
- Read and interpreted maps to determine vehicle routes.
- Operated equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers.
- Planned or adjusted routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions.
Assembly Worker
Sonoco Wood Products
Hartselle, Alabama
02.2018 - 05.2018
- Labeled wood reels with an ink roller.
- Followed detailed assembly instructions, processes and procedures.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Assisted quality assurance by visually inspecting items and removing defective parts.
Stock Clerk
Five Below
Cullman, Alabama
11.2017 - 02.2018
- Greeted customers and directed to requested products.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Managed timely and effective replacement of damaged or missing products.
- Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Maintained effective team member communication.
- Conducted inventory and restocked items throughout day.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Answered customer questions and provided detailed product information.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Maintained fitness in order to move merchandise efficiently and safely.
- Checked and pulled defective or expired products from shelves.
Assembly Worker
Serta Mattress
Cullman, AL
06.2017 - 09.2017
- Assembly on mattress build line gluing foam pieces together.
- Made sure that products were produced on time and were of good quality.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Assembled bedding products according to changing daily work orders and specific customer needs.
Assembly Worker
GE Appliances
Decatur, AL
03.2017 - 06.2017
- Unloaded refrigerator liners for further assembly.
- Visually inspected devices for defects and placed defective items into reject bin.
- Followed detailed assembly instructions, processes and procedures.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
- Worked closely with others in team-oriented settings to maintain line productivity.
Assembly Worker
Rehau
Cullman, Alabama
08.2016 - 02.2017
- Loaded and unloaded parts from machines and conveyors, operated machinery used in production processes, placed products in equipment or on work surfaces for further processing, examined products to verify conformance to quality standards.
- Visually inspected devices for defects and placed defective items into reject bin.
- Removed rough spots to enhance parts alignment and improve finishes.
- Buffed out minor scratches and imperfections, which bolstered product quality.
- Boxed, labeled and transported items to support assembly operations.
- Performed hand-finishing of final products after assembling component parts for automotive items.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Assisted quality assurance by visually inspecting items and removing defective parts.
Cashier
Cullman Ready Stop
Cullman, Alabama
06.2016 - 08.2016
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
Assembly Worker
Epsco Staffing
Cullman, Alabama
03.2016 - 06.2016
- Followed outlined specifications to implement effective assembly plans.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by visually inspecting items and removing defective parts.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Human Resource Coordinator
Lowes Home Improvement Centers
Hoover, Alabama
05.2015 - 01.2016
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Coordinated new hire pre-interviews.
Head Cashier
Lowes Home Improvement Centers
Cullman, Alabama
08.2014 - 12.2015
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Received and processed customer payments.
- Assisted customers by answering questions and fulfilling requests.
- Analyzed purchases for signs of fraud.
- Educated customers on promotions to enhance sales.
- Displayed new stock and rotated existing products.
Cashier, Customer service representative
Lowes Home Improvement Centers
Cullman, Alabama
11.2012 - 08.2014
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered constant flow of customer calls with up to five calls in queue per minute.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Completed sales in excess of $3,000 with near-zero error rate using POS system.
- Assisted customers with special services, account updates and promotional options.
- Leveraged sales expertise to promote extended warranties and capitalize on upsell opportunities.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Trained as Head Cashier and provided back-up coverage to provide customers with optimal support.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
Customer Service Associate
Cullman Department Of Human Resources
Cullman, Alabama
06.2012 - 11.2012
- Performed guest check-in, answered calls using multi-line telephones, and other clerical duties.
- Managed customer relations and customer service through daily communication and interaction.
Nursery Merchandiser
GardenVision
Cullman, Alabama
05.2011 - 05.2012
- Unload trucks and arrange plants according to plan-o-grams.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers entering store and promoted sales or special programs.
- Educated customers on promotions to enhance sales.
Customer Service Representative
Sitel
Birmingham, Alabama
07.2008 - 10.2008
- Technical support for customer cell phone activations and trouble resolution in Verizon Wireless call center.
Cashier
Wal Mart
Athens, Alabama
01.2006 - 11.2006
- Managed customer relations and customer service through daily communication and interaction.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Exceeded service objectives by applying proven customer service and sales best practices.
Sales Associate
Handy TV and Appliance
Athens, Alabama
11.2005 - 01.2006
- Aided customers with processing credit applications for loans; scheduled appliance deliveries to customer residences.
Manager Trainee
Russell Supermarket
Warrior, Alabama
06.2005 - 08.2005
- Customer service in store and via telephone; processed sales and Western Union money transfers.
Office Assistant
Lorchs Diamonds
Birmingham, Alabama
11.2004 - 05.2005
- Answered telephones, assisted patrons, handled sales and customer loan applications.
Education
High School Diploma -
Hope Christian School
Birmingham, AlabamaSports Medicine
Wallace State Community College
Hanceville, AlabamaSkills
- Computer operations
- Quality
- Shipment preparation
- Customer service experience
- Record keeping
- Safety
- Sales support
- Written skills
- Quality assurance
- Assembly And Production
- Assembly Line
- Forklifts
- Power Tools
- Machine Operation
- Repair
Certification
Commercial Driver License
Forklift Certified
Timeline
Topre Certified Fuel Lid Inspector
Topre America Corporation
07.2020 - 11.2021
Production worker
Surge Staffing/ Alabama Cullman Yutaka Technologiy
01.2020 - 06.2020
PEX Machine Operator
Cullman Employment Center/RWC/Cash Acme
05.2019 - 11.2019
CDL Truck Driver
Schneider National
02.2019 - 05.2019
Assembly Worker
Sonoco Wood Products
02.2018 - 05.2018
Stock Clerk
Five Below
11.2017 - 02.2018
Assembly Worker
Serta Mattress
06.2017 - 09.2017
Assembly Worker
GE Appliances
03.2017 - 06.2017
Assembly Worker
Rehau
08.2016 - 02.2017
Cashier
Cullman Ready Stop
06.2016 - 08.2016
Assembly Worker
Epsco Staffing
03.2016 - 06.2016
Human Resource Coordinator
Lowes Home Improvement Centers
05.2015 - 01.2016
Head Cashier
Lowes Home Improvement Centers
08.2014 - 12.2015
Cashier, Customer service representative
Lowes Home Improvement Centers
11.2012 - 08.2014
Customer Service Associate
Cullman Department Of Human Resources
06.2012 - 11.2012
Nursery Merchandiser
GardenVision
05.2011 - 05.2012
Customer Service Representative
Sitel
07.2008 - 10.2008
Cashier
Wal Mart
01.2006 - 11.2006
Sales Associate
Handy TV and Appliance
11.2005 - 01.2006
Manager Trainee
Russell Supermarket
06.2005 - 08.2005
Office Assistant
Lorchs Diamonds
11.2004 - 05.2005
High School Diploma -
Hope Christian School
Sports Medicine
Wallace State Community College