Nicole Jimenez

Work History

Bluesky (Startup)

04.2022 - Current

Proficient in Google Suite management, including calendar administration and email.
Provide comprehensive executive support (CEO and COO), including scheduling for executives with over 50 meetings a week, calendar management, travel arrangements, and inbox management.
Coordinate company events, meetings, and conferences, ensuring successful execution..
Oversee human resources functions including payroll and policy creation.
Manage financial tasks, including budgeting, expense tracking, and invoice processing, ensuring timely collections from customers.
Spearhead cost-saving initiatives resulting in company savings of over $280k.
Act as a liaison for legal matters, such as offer letters and calculating equity to be issued.
Spearhead the onboarding process for new employees, ensuring a smooth transition into the company culture and operations, fostering a positive and welcoming environment.
Provide guidance and support to staff members on various projects.
Proactively identify areas for improvement and implement solutions to optimize office functionality and employee satisfaction.

All Smiles Dentistry

02.2021 - 06.2022

Answer questions over phone and in-person regarding billing, scheduling and treatment.
Present financial options for surgical appointments and treatment in both out-of-network and in-network capacities.
Complete reconciliations and account analysis for general account management.
Submit claims to insurance companies on same day as patient treatment.
Present financial options for surgical appointments and treatment.
Entered all important data with exceptional accuracy into company's system using Open Dental.
Managed secretarial duties, including researching billing issues, scheduling appointments and verifying insurance coverage.

Florida Institute For Periodontics

01.2018 - 02.2021

Coordinated with team to generate dynamic marketing content and tools for promotional campaigns.
Organized and executed robust, creative experiential marketing events.
Organized events of over 150 attendees to drive referral production.
Visited offices to deliver referral gifts in order to strengthen referral relationships.
Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.

Florida Institute For Periodontics

11.2017 - 02.2021

Worked with Insurance to Treatment plan according to out-of pocket expenses or with PPO insurance.
Verified PPO insurance prior to patient visit.
Treatment planned for 3 providers, in and out of network.
Contributed to smooth business operations by planning and organizing meetings and conference calls
Managed appointment scheduling, and accounts to improve productivity initiatives.
Maintained computer and physical filing systems.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Digital Dealership Systems

01.2017 - 10.2017

Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Engaged with customers to effectively build rapport and lasting relationships.

Palm Beach Atlantic University

06.2014 - 01.2017

Screened calls and emails and initiated actions to respond or direct messages for managers.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Organized and coordinated conferences and monthly meetings.
Maintained updated and detailed records of calls in physical and electronic database.
Responded to emails and other correspondence to facilitate communication and enhance business processes.