Summary
Overview
Work History
Education
Skills
Languages
Timeline
Nicole Jimenez

Nicole Jimenez

San Francisco,CA
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Seasoned professional with over a decade of hands-on experience across administrative and financial spheres. Thriving in dynamic environments, I excel in delivering top-notch executive support and driving operational excellence. Fluent in two languages and boasting a global mindset, I bring diverse perspectives and cultural sensitivity to every challenge I tackle.

Overview

10
10
years of professional experience

Work History

Founding Office Manager and Executive Admin

Bluesky (Startup)
04.2022 - Current
  • Proficient in Google Suite management, including calendar administration and email.
  • Provide comprehensive executive support (CEO and COO), including scheduling for executives with over 50 meetings a week, calendar management, travel arrangements, and inbox management.
  • Coordinate company events, meetings, and conferences, ensuring successful execution..
  • Oversee human resources functions including payroll and policy creation.
  • Manage financial tasks, including budgeting, expense tracking, and invoice processing, ensuring timely collections from customers.
  • Spearhead cost-saving initiatives resulting in company savings of over $280k.
  • Act as a liaison for legal matters, such as offer letters and calculating equity to be issued.
  • Spearhead the onboarding process for new employees, ensuring a smooth transition into the company culture and operations, fostering a positive and welcoming environment.
  • Provide guidance and support to staff members on various projects.
  • Proactively identify areas for improvement and implement solutions to optimize office functionality and employee satisfaction.

Financial & Treatment Coordinator

All Smiles Dentistry
02.2021 - 06.2022
  • Answer questions over phone and in-person regarding billing, scheduling and treatment.
  • Present financial options for surgical appointments and treatment in both out-of-network and in-network capacities.
  • Complete reconciliations and account analysis for general account management.
  • Submit claims to insurance companies on same day as patient treatment.
  • Present financial options for surgical appointments and treatment.
  • Entered all important data with exceptional accuracy into company's system using Open Dental.
  • Managed secretarial duties, including researching billing issues, scheduling appointments and verifying insurance coverage.

Director of Marketing and Corporate Events

Florida Institute For Periodontics
01.2018 - 02.2021
  • Coordinated with team to generate dynamic marketing content and tools for promotional campaigns.
  • Organized and executed robust, creative experiential marketing events.
  • Organized events of over 150 attendees to drive referral production.
  • Visited offices to deliver referral gifts in order to strengthen referral relationships.
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.

Assistant Treatment Coordinator

Florida Institute For Periodontics
11.2017 - 02.2021
  • Worked with Insurance to Treatment plan according to out-of pocket expenses or with PPO insurance.
  • Verified PPO insurance prior to patient visit.
  • Treatment planned for 3 providers, in and out of network.
  • Contributed to smooth business operations by planning and organizing meetings and conference calls
  • Managed appointment scheduling, and accounts to improve productivity initiatives.
  • Maintained computer and physical filing systems.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Executive Assistant To CEO

Digital Dealership Systems
01.2017 - 10.2017
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Engaged with customers to effectively build rapport and lasting relationships.

Executive Assistant to Director and Dispatcher

Palm Beach Atlantic University
06.2014 - 01.2017
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Organized and coordinated conferences and monthly meetings.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Bachelor of Supervision And Project Management -

Palm Beach State College, West Palm Beach, FL
2021

Skills

  • Administrative Support
  • Calendar and Scheduling
  • Decision Making
  • Document Signing
  • Google Suite (Calendar, Email, Admin Console)
  • Insurance Practices
  • Microsoft Office Suite
  • Operations Management
  • Bookkeeping
  • Billing
  • Policy Development
  • Office Management
  • Master calender management

Languages

English
Spanish

Timeline

Founding Office Manager and Executive Admin - Bluesky (Startup)
04.2022 - Current
Financial & Treatment Coordinator - All Smiles Dentistry
02.2021 - 06.2022
Director of Marketing and Corporate Events - Florida Institute For Periodontics
01.2018 - 02.2021
Assistant Treatment Coordinator - Florida Institute For Periodontics
11.2017 - 02.2021
Executive Assistant To CEO - Digital Dealership Systems
01.2017 - 10.2017
Executive Assistant to Director and Dispatcher - Palm Beach Atlantic University
06.2014 - 01.2017
Palm Beach State College - Bachelor of Supervision And Project Management,
Nicole Jimenez