Nicole Johnansen

Manage day to day Administrative duties while helping customers who call in for bookings, appointments, or general information. Attended showcases to promote sales to help expand our company. Making calls to potential customers to see if any services are needed. Available for on call services when the office was closed. Responsible for ensuring that the clients needs are completely satisfied with a positive outcome.

Responsible for Customer Service and Daily Operations including covering the front desk, scheduling, processing payments and opening and closing duties. Actively marketed promotions and provided information on products and services offered. Managed inventory as well as followed up on booked sessions to assure client satisfaction.

Operated all opening and closing procedures while executing all targeted sales goals beyond expectations. Maintained the store upkeep and verified that all merchandising standards were maintained daily. Worked as a team member having and professional interactions with employees and customers. Shared product knowledge with customers while providing customer service and problem solving. Responsible for cash management as well as promotional phone calls.