Nicole Johnson
Sales Associate
Mesa,AZ
Summary
Experienced customer service representative with over 10 years of experience in customer srvicw. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
Reliable employee seeking cashier position. Offering excellent communication and good judgment.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
Work History
Construction Worker
Labor Systems
Scottsdale , AZ
05.2020 - 11.2021
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Simplified shipping and receiving processes for improved workflow.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Consistently lifted materials weighing as much as 10 pounds.
- Helped successfully complete large project ahead of schedule.
Production Worker
Superior Health Linens
Joliet , IL
08.2018 - 10.2019
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Located and picked merchandise to fulfill daily customer orders.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected and adjusted work performed to meet expectations.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Documented production information via daily system logs and discussed issues with management.
Administrative Assistant
The Knolls Condominiums Association
Willowbrook, IL
02.1997 - 03.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Screened visitors and issued badges to maintain safety and security.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Leveraged accounting software to manage expenses and keep track of finances.
- Scheduled office meetings and client appointments for staff teams.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Interacted with vendors to purchase and set up equipment and services.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Education
Associate Of Business Administration - Business Administration And Management
College of DuPage
Glen Ellyn, IL 09.1996 - 06.2008
Skills
MS Office
undefinedAdditional Information
I’ve also been a volunteer at Feed My Starving Children with over 100 hours of credit. For their Illinois Northwestern Region's.
Timeline
Construction Worker
Labor Systems
05.2020 - 11.2021
Production Worker
Superior Health Linens
08.2018 - 10.2019
Administrative Assistant
The Knolls Condominiums Association
02.1997 - 03.2012
Associate Of Business Administration - Business Administration And Management
College of DuPage
09.1996 - 06.2008
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