Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic
Nicole Johnson

Nicole Johnson

Ozark,AR

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor, Scale House

Waste Management
08.2021 - Current
  • Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
  • Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Scale House Attendant, Sr.

Waste Management
06.2019 - 08.2021
  • Collected and reported monthly expense variances and explanations.
  • Maintained integrity of general ledger and chart of accounts.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Operated weigh scales and issued tickets when necessary.
  • Answered customer calls professionally and routed to appropriate person.
  • Communicated with operators to share information related to product.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Played an integral role in achieving company performance goals through diligent execution of assigned responsibilities within the scale house.
  • Assisted in conducting periodic audits of scale house procedures, ensuring continued adherence to best practices and industry standards.
  • Maintained a clean and organized scale house, ensuring a safe working environment for all staff members.

Scale House Attendant

Waste Management Company
05.2018 - 06.2019
  • Operated weigh scales and issued tickets when necessary.
  • Communicated with operators to share information.
  • Greeted customers and provided excellent service to internal and external clients.
  • Maintained a tidy work area to reduce the likelihood of accidents.
  • Collaborated with team members to enforce site safety regulations and guidelines, reducing accidents onsite.
  • Ensured accurate billing by verifying material weights and proper classification according to established guidelines.
  • Streamlined office processes for enhanced productivity by accurately performing data entry tasks.
  • Streamlined data entry processes for faster and more accurate recordkeeping.
  • Reduced errors in records through diligent data entry and thorough verification procedures.

Education

Master of Science - finance

Southern New Hampshire University
Manchester, NH
05.2025

Bachelor of Arts - Business Administration

Ashford University
Chandler, AZ
05.2014

Skills

  • Financial Operations Oversight
  • Budget Management
  • Financial Reporting Coordination
  • Operational Records Maintenance
  • Employee Performance Evaluations
  • Customer relationship management
  • Accurate Documentation
  • Operational efficiency
  • Self-motivated
  • Problem-solving abilities
  • Communication – Written and Verbal
  • Friendly, courteous, and service-oriented
  • Excellent Listener

Interests

  • Cooking
  • Reading
  • Crochet
  • Crafting
  • Working on cars
  • Small farming operation
  • Mom of 3 children
  • Exercising

Certification

  • Licensed Solid Waste Management Facility Operator License - Class C 2021-Current
  • Solid Waste Association of North America (SWANA) Member 2025

Timeline

Supervisor, Scale House

Waste Management
08.2021 - Current

Scale House Attendant, Sr.

Waste Management
06.2019 - 08.2021

Scale House Attendant

Waste Management Company
05.2018 - 06.2019

Master of Science - finance

Southern New Hampshire University

Bachelor of Arts - Business Administration

Ashford University

Similar Profiles

CREATE PROFILE