Nicole Johnson

Accounts payable and receivable. Processed invoices from customers throughout the United States and Canada for GE Appliances; copied, scanned, and documented information into a database; printed out lists of invoices from customers; communicated with management of customers through telephone or email; managed customers' invoice portals; created Excel sheets for small to large quantities of invoices; processed mail and shipped invoices; ensured proper security measures were taken when handling sensitive customer data; researched customer accounts and ensured timely payments were made; participated in training sessions to stay updated on industry regulations and technology; processed payments received from companies as credits, and audited company deliveries.

Transported clients to doctor appointments and social events, assisted in ambulation and exercise routines for clients, helped clients move in bed, stand, or walk using proper body mechanics techniques, prepared meals and snacks according to prescribed diets, provided companionship, and monitored the health condition of clients, reported any changes in the client's physical or emotional condition to the supervisor immediately, collected information about conditions and treatment plans from caregivers, nurses, and doctors, maintained the confidentiality of patient information at all times as per HIPAA regulations, provided emotional support and companionship to patients, assisted with personal care activities, such as bathing, dressing, and grooming, changed bed linens, and maintained a clean living environment for the client's safety, assisted clients with bathing, dressing, and incontinence care.

Filed documents alphabetically and numerically in paper files, answered telephones, routed calls, and took messages, performed data entry tasks into computer systems accurately, with a high degree of speed, operated office equipment such as computers, copiers, scanners, and fax machines, reviewed files and other documents to obtain information to respond to requests, and pulled lists of records for physicians.