Nicole Johnston
Walkersville,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Works closely with FCAR and a member of the Chamber of Commerce.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Processor
Community Title Network
Frederick, MD
12.2021 - Current
- Prepared real estate closing, statements both pre and post-closing documents with an average of 12 settlements each month
- Professional and knowledgeable demeanor when working with buyers, sellers, agents, insurance companies, coworkers and superiors
- Received and reviewed incoming documents including titles, city/town taxes, lien certs, HOA settlement statements.
- Researched and resolved discrepancies to maintain accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Balanced CDs, coordinating with clients to get EMD, disbursing funds.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Sales (Reselling Clothes Online)
Self-employed
Ashburn, VA
01.2018 - Current
- Quick and friendly service
- Prompt shipping and appealing packaging
- Increased sales by 10% over last two years
- High customer satisfaction based on reviews and feedback.
Podcast Creator
Self-employeed
Ashburn, VA
01.2020 - 06.2021
- Created weekly podcast, using targeted social media to reach new and existing listeners.
- Time management
- Engaging with audience
- Editing audio files into entertaining podcast format
- Worked collaboratively
- Explored and became skillful in using new software
Realtor
Pearson Smith Realty
Sterling, VA
2015 - 2016
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
Sales Associate
Great Harvest Bread Company
Ashburn, VA
2012 - 2016
- Engaged with customers to build rapport and loyalty.
- Enhanced product presentation and promotional material displays with creative packaging
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Career Studies Certification - Promotion And Public Relations
Northern Virginia Community College
Ashburn, VA06.2020
Some College (No Degree) - Interior Design
Marymount University
Arlington, VASkills
- Proficient in Resware
- Proficient in Microsoft Office: MS Word, MS PowerPoint, MS Excel MS Access
- Critical Thinker and Problem Solver with ability to take initiative and works well under pressure
- Great communication skills- intuitive listener with ease for making personal connections with customers and coworkers
- Creative
- Online Research in social media: Twitter, Snapchat, Instagram, Tumblr, Facebook
Certification
- Maryland Insurance Producer License NPN:20416557
- Maryland Notary Public
- Virginia Real Estate License (expired)
Timeline
Processor
Community Title Network
12.2021 - Current
Podcast Creator
Self-employeed
01.2020 - 06.2021
Sales (Reselling Clothes Online)
Self-employed
01.2018 - Current
Realtor
Pearson Smith Realty
2015 - 2016
Sales Associate
Great Harvest Bread Company
2012 - 2016
Career Studies Certification - Promotion And Public Relations
Northern Virginia Community College
Some College (No Degree) - Interior Design
Marymount University