Nicole Johnstun
Layton,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Jimmy John's
04.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Parts Advisor
Performance Ford Bountiful
12.2022 - 04.2023
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
- Maintained clean and neat parts counter and sales floor.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Parts Advisor
John Watson Chevrolet
08.2022 - 12.2022
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Organized parts storage and stocked inventory according to established guidelines.
- Adhered to company guidelines for performance and compliance.
Parts Advisor
Ken Garff Honda
04.2021 - 08.2022
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Organized parts storage and stocked inventory according to established guidelines.
Shipping and Receiving Clerk
Valin Corporation
11.2020 - 04.2021
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Inventory Specialist
Young Chevrolet
06.2018 - 03.2020
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Partnered with representatives from different carriers to arrange materials shipments.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Visual Merchandiser
Ashley Furniture Homestore
10.2017 - 06.2018
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Organized store merchandise racks by size, style, and color.
- Monitored store traffic and customer engagement to determine display effectiveness.
Manager
Mattress Firm
10.2016 - 08.2017
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Sales Associate
Sally's Beauty Supply
05.2015 - 12.2016
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Shift Manager
Little Caesars Pizza
10.2012 - 02.2015
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Syracuse High School
Syracuse, UT2012
Skills
- Package scanning
- DOT Compliance
- Delivery logging
- Goods Transport
- GPS Navigation
- Product Promotion
- Order Verification
- Payment Collection
- Point of sale system
- Valid Driver's License
- Complex Problem-Solving
- Forklift Operation
- Attention to Detail
Timeline
Delivery Driver
Jimmy John's
04.2023 - Current
Parts Advisor
Performance Ford Bountiful
12.2022 - 04.2023
Parts Advisor
John Watson Chevrolet
08.2022 - 12.2022
Parts Advisor
Ken Garff Honda
04.2021 - 08.2022
Shipping and Receiving Clerk
Valin Corporation
11.2020 - 04.2021
Inventory Specialist
Young Chevrolet
06.2018 - 03.2020
Visual Merchandiser
Ashley Furniture Homestore
10.2017 - 06.2018
Manager
Mattress Firm
10.2016 - 08.2017
Sales Associate
Sally's Beauty Supply
05.2015 - 12.2016
Shift Manager
Little Caesars Pizza
10.2012 - 02.2015
High School Diploma -
Syracuse High School
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