Nicole Jones
Bridgeville,PA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
Work History
Business Development Manager
Phase Engineering, LLC
09.2022 - Current
- Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Liaised with channel partners to build business.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Reviewed operational records and reports to project sales and determine profitability.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Established new customer accounts using negotiation and sales closing abilities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Technical Sales Representative
Finzer Roller
06.2017 - 09.2022
- Assessed customer needs in the manufacturing industry, explained complex technical information and provided information regarding useful products and promotions.
- Participated in local and national trade shows to meet prospects and explain our products and service offerings.
- Handled hundreds of customer issues monthly, resolving any problems quickly and effectively.
- Updated and organized records of customer accounts, contact information and transactions.
- Hosted customer meetings to discuss specifications and budgets to reach specific objectives.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Networked and joined local organizations to build client base and promote products to new and existing clients.
Sales Account Manager
Republic Services
01.2010 - 06.2017
- Increased customer base by selling the full suite of products offered
- Performed contractual duties for over 3,000 commercial business accounts
- Retained existing customers by developing long term relationships
- Met reguarly with new clients to deliver sales proposals
- Responsible for qualifying leads and prospecting for profitable commercial and industrial waste removal opportunities
- Maintained Sales Force data base to remain customer focused
- Nominated for Circle of Excellence from 2012-2017 for exceeding sales goals.
Sales Representative
Waste Management
01.2003 - 01.2006
- Generated revenue through the sale of services to new and existing accounts
- Increased existing account revenue
- Established and maintained a high level of customer satisfaction by meeting customer retention goals and resolving customer issues in a timely manner
- Demonstrated an understanding of Leed projects and special waste removal practices
- Management of construction project containers and specifications
- Negotiated and secured all business and government accounts.
Education
AB - Business Management
Pittsburgh Technical College
Coraopolis, PASkills
- National account management
- Sales territory growth
- Brand-building strategies
- Profit and revenue-generating strategies
- Key account development
- Social media savvy
- Sales process
- Compelling leadership skills
- Rapport and relationship building
- Cross-cultural sales background
- Sales process engineering
- Service-driven sales
- Contract Negotiation Expertise
- Business Planning
- Staff Management
- Account Management
- Client Relationship-Building
- Sales Leadership
- Consultative Selling Techniques
- Coaching and Mentoring
- Process Improvement
- Quality Control
- Goals and Performance
- Issue Resolution
- Account Development
- Vendor Management
- Client Base Retention
- Team Leadership
- Networking Strength
- Territory Management
Timeline
Business Development Manager
Phase Engineering, LLC
09.2022 - Current
Technical Sales Representative
Finzer Roller
06.2017 - 09.2022
Sales Account Manager
Republic Services
01.2010 - 06.2017
Sales Representative
Waste Management
01.2003 - 01.2006
AB - Business Management
Pittsburgh Technical College
Similar Profiles
Tracy BoozerTracy Boozer
Small Business Owner at Phase 2 Phase Construction LLCSmall Business Owner at Phase 2 Phase Construction LLC
Victor FloresVictor Flores
Data Entery at Phase engineeringData Entery at Phase engineering
Princess AkumPrincess Akum
Site Manager at Phase Planners Engineering ServicesSite Manager at Phase Planners Engineering Services