Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Jones

Lancaster ,CA

Summary

Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Qualified Bus Driver aiming to fulfill Job Title role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Commanding Job Title with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Bus Driver

Student Transportation Of America, STA
05.2019 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

Customer Service Representative

New Energy Marketing & Consulting
01.2016 - 05.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Mortgage Specialist

Bank Of America
01.2010 - 02.2016
  • Remained updated with latest information related to mortgage products and services being offered.
  • Motivated and developed employees by creating incentives to encourage employees to excel and maintain low turnover rate.
  • Creatively solved business problems while specializing in organizational development, marketing and production management with track record of meeting revenue and profit goals.
  • Evaluated pay stubs, credit history, tax information and bank statements for financial status.

Education

High School Diploma -

Desert Winds High School
Lancaster Ca

Skills

  • Passenger Safety
  • Passenger Assistance
  • Map Reading
  • Commercial Driving

Timeline

Bus Driver

Student Transportation Of America, STA
05.2019 - Current

Customer Service Representative

New Energy Marketing & Consulting
01.2016 - 05.2019

Mortgage Specialist

Bank Of America
01.2010 - 02.2016

High School Diploma -

Desert Winds High School
Nicole Jones