Nicole Jones
Chula Vista,CA
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
National City Volkswagen
10.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Studio Manger
Amazing Lash Studio
04.2018 - 11.2020
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
- Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
Restaurant Server
Dennys
01.2016 - 03.2018
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ10.2023
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Outlook
- Filing
- Bilingual
- Verbal Communication
- Multi-Line Telephone Systems
Timeline
Administrative Assistant
National City Volkswagen
10.2022 - Current
Studio Manger
Amazing Lash Studio
04.2018 - 11.2020
Restaurant Server
Dennys
01.2016 - 03.2018
Associate of Arts - Business
University of Phoenix