Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Jones

Chula Vista,CA

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

National City Volkswagen
10.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Studio Manger

Amazing Lash Studio
04.2018 - 11.2020
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.

Restaurant Server

Dennys
01.2016 - 03.2018
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.

Education

Associate of Arts - Business

University of Phoenix
Tempe, AZ
10.2023

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Outlook
  • Filing
  • Bilingual
  • Verbal Communication
  • Multi-Line Telephone Systems

Timeline

Administrative Assistant

National City Volkswagen
10.2022 - Current

Studio Manger

Amazing Lash Studio
04.2018 - 11.2020

Restaurant Server

Dennys
01.2016 - 03.2018

Associate of Arts - Business

University of Phoenix

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