Nicole Jones
LA GRANDE,Oregon
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, organizational skills, and communicating with teammates.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
La Grande Post Acute Rehab
2023.10 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Amada Senior Care
2023.07 - 2023.09
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Receptionist
Eastern Oregon University
2019.10 - 2020.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor of Science - Nursing
Eastern Oregon University
La Grande, ORHigh School Diploma -
Grant Union Jr/Sr High School
John Day, OR06.2019
Skills
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Multi-line telephone operation
- Professional Demeanor
- Documentation And Reporting
Certification
- CNA - Certified Nurse Assistant
- HIPAA Training - Current
- CPR Certified - Trained in 2023
Timeline
Certified Nursing Assistant
La Grande Post Acute Rehab
2023.10 - Current
Certified Nursing Assistant
Amada Senior Care
2023.07 - 2023.09
Receptionist
Eastern Oregon University
2019.10 - 2020.03
Bachelor of Science - Nursing
Eastern Oregon University
High School Diploma -
Grant Union Jr/Sr High School
- CNA - Certified Nurse Assistant
- HIPAA Training - Current
- CPR Certified - Trained in 2023
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