Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Jones

LA GRANDE,Oregon

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, organizational skills, and communicating with teammates.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

La Grande Post Acute Rehab
10.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Certified Nursing Assistant

Amada Senior Care
07.2023 - 09.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Receptionist

Eastern Oregon University
10.2019 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Bachelor of Science - Nursing

Eastern Oregon University
La Grande, OR

High School Diploma -

Grant Union Jr/Sr High School
John Day, OR
06.2019

Skills

  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care
  • Compassionate
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Multi-line telephone operation
  • Professional Demeanor
  • Documentation And Reporting

Certification

  • CNA - Certified Nurse Assistant
  • HIPAA Training - Current
  • CPR Certified - Trained in 2023

Timeline

Certified Nursing Assistant

La Grande Post Acute Rehab
10.2023 - Current

Certified Nursing Assistant

Amada Senior Care
07.2023 - 09.2023

Receptionist

Eastern Oregon University
10.2019 - 03.2020

Bachelor of Science - Nursing

Eastern Oregon University

High School Diploma -

Grant Union Jr/Sr High School

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Nicole Jones