Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicole Jorgensen

Ogden,Ut

Summary

Dynamic sanitation lead at Intermountain Nutrition with expertise in cleaning protocols and a strong commitment to teamwork. Successfully trained staff on sanitation practices, ensuring compliance with health standards. Proven problem-solver with a focus on maintaining high-quality results and enhancing operational efficiency through effective inventory management and documentation.

Sanitation professional with track record of maintaining cleanliness and safety in diverse environments. Proven ability to lead teams and implement effective sanitation protocols. Known for strong teamwork and adaptability.

Experienced with leading sanitation teams to ensure clean and safe environments. Utilizes effective communication and organizational skills to maintain high standards. Knowledge of industry regulations and best practices.

Overview

19
19
years of professional experience
1
1
Certificate

Work History

Sanitation Lead

Intermountain Nutrition
10.2020 - 08.2025
  • Learned and implemented sanitation procedures to maintain cleanliness and safety standards.
  • Assisted in training team members on proper cleaning techniques and equipment usage.
  • Conducted routine inspections to identify areas needing improvement in sanitation practices.
  • Collaborated with staff to ensure compliance with health and safety regulations.
  • Supported inventory management by tracking cleaning supplies and reporting shortages.
  • Maintained sanitation records, documenting cleaning schedules and procedures followed.
  • Developed familiarity with industry-standard cleaning tools and chemicals for effective sanitation tasks.
  • Led training in sanitation and cleaning practices.
  • Developed a strong understanding of company-specific requirements and standards for sanitation, leading to consistently high-quality results.

Cashier

Fast Gas
03.2006 - 05.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring accuracy and accountability throughout shifts.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout areas for optimal workflow.
  • Trained new cashiers on systems and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Customer Support Specialist

Vivint Home Security
07.2016 - 07.2019
  • Resolved customer inquiries via phone, email, and chat to enhance satisfaction and retention.
  • Managed ticketing system to track and prioritize support requests efficiently.
  • Collaborated with cross-functional teams to identify and implement process improvements.
  • Trained new team members on tools, procedures, and best practices for customer support.
  • Analyzed customer feedback to recommend enhancements in service delivery protocols.
  • Conducted follow-up communications with customers to ensure issue resolution and satisfaction.

Education

GED -

Landmark High
Spanish Fork, UT
06-2017

Skills

  • Cleaning protocols
  • Custodial services skills
  • Waste disposal
  • Inspecting equipment
  • Chemical handling
  • Operating lifts
  • Trash collection
  • Hazardous waste management
  • Machine checking
  • Forklift use
  • Sanitation expertise
  • Sanitation documentation
  • Willingness to learn
  • Routine maintenance
  • Problem-solving

Accomplishments

  • Supervised team of 8 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved learning to take machines apart through effectively helping with putting the Machine back together

Certification

  • Sanitation Training - 3 years
  • Certified Sanitation forklift driver - 2021

Timeline

Sanitation Lead

Intermountain Nutrition
10.2020 - 08.2025

Customer Support Specialist

Vivint Home Security
07.2016 - 07.2019

Cashier

Fast Gas
03.2006 - 05.2024

GED -

Landmark High
Nicole Jorgensen