Nicole Joyner
Victorville,CA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrator
Peoples Care, Inc
Chino Hills, CA
05.2016 - 10.2021
- Checked home stock to determine supply levels and maintain inventory.
- Oversaw daily operations of Adult Residential Care Facilities
- Answered telephones to take messages or redirect calls to appropriate departments.
- Followed up with resident accounts to resolve unpaid or past due accounts.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings for staff Training. Crisis intervention Instructor
- Supervised 23-25 Employees
- Assisted with budget preparation and tracking of expenses.
- Transport
- Processed payroll information according to established guidelines.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Advocated for all residents in my care to achieve the most excellent level for a successful quality of life
Administrator ARF/ DSP/House Leader
Attainable Behavioral Solutions LLC
Victorville, CA
03.2022 - Present
- Maintained filing system for important documents such as contracts and invoices.
- Answered incoming calls and responded to customer inquiries.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Maintained positive working relationship with fellow staff and management.
- built strong relationships with clients for long-term success.
- Advocate for Individuals With Developmental Disabilities
- Write reports to respective entities...Inland Regional center, Community Care Licensing, Service Coordinators
- Daily Observation of measurable Behavior data
- Cook
- assist with cleaning
- Transport to all scheduled appointments and Activities
Education
High School Diploma -
Cajon High School
San Bernardino, CA06-1990
Associate of Arts - Human Services
San Bernardino Valley College
San Bernardino, CASkills
- Schedule Coordination
- Financial Oversight
- Technical Documentation
- Policy writing
- Supplies Ordering
- Timesheet Processing
- Events Coordination
- Staff Management
- Employee Supervision
- Documentation And Reporting
- Decision-Making
Certification
- Crisis Intervention Training...former instructor
- First Aid & CPR Certified
Timeline
Administrator ARF/ DSP/House Leader
Attainable Behavioral Solutions LLC
03.2022 - Present
Administrator
Peoples Care, Inc
05.2016 - 10.2021
High School Diploma -
Cajon High School
Associate of Arts - Human Services
San Bernardino Valley College
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