Nicole Judd
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
10
10
years of professional experience
Work History
Team Member
KFC
07.2022 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Helper
Judd's Home Improvement
12.2020 - 06.2023
- Enhanced team efficiency by organizing and distributing tools and materials to workers.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Improved overall project quality by double-checking measurements and carefully following instructions from supervisors.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
Shift Leader
Walgreens
01.2018 - 12.2020
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Kitchen Staff Member
Old Quarry Middle School
03.2014 - 09.2018
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Supported head chef with accurate measuring and portioning of ingredients for consistent dish presentation and taste.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
Education
High School Diploma -
Lemont Township Highschool
Lemont, IL06.1992
Skills
- Workplace Safety
- Cash Handling
- Cleaning
- Equipment Operation
- Customer Service
- Attention to Detail
- Product Knowledge
- Organizing Work Stations
- Safety Understanding
Reading & spending time with family.
I enjoy reading all types of books, fiction and non-fiction. I am very family oriented, spend as much time with my parents and kids.
Timeline
Team Member
KFC
07.2022 - Current
Helper
Judd's Home Improvement
12.2020 - 06.2023
Shift Leader
Walgreens
01.2018 - 12.2020
Kitchen Staff Member
Old Quarry Middle School
03.2014 - 09.2018
High School Diploma -
Lemont Township Highschool
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