Nicole Judd
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
10
10
years of professional experience
Work History
Team Member
KFC
Crossville, TN
07.2022 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Helper
Judd's Home Improvement
Sparta, TN
12.2020 - 06.2023
- Enhanced team efficiency by organizing and distributing tools and materials to workers.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Improved overall project quality by double-checking measurements and carefully following instructions from supervisors.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
Shift Leader
Walgreens
Bolingbrook, IL
01.2018 - 12.2020
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Kitchen Staff Member
Old Quarry Middle School
Lemont, IL
03.2014 - 09.2018
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Supported head chef with accurate measuring and portioning of ingredients for consistent dish presentation and taste.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
Education
High School Diploma -
Lemont Township Highschool
Lemont, IL06.1992
Skills
- Workplace Safety
- Cash Handling
- Cleaning
- Equipment Operation
- Customer Service
- Attention to Detail
- Product Knowledge
- Organizing Work Stations
- Safety Understanding
Reading & spending time with family.
I enjoy reading all types of books, fiction and non-fiction. I am very family oriented, spend as much time with my parents and kids.
Timeline
Team Member
KFC
07.2022 - Current
Helper
Judd's Home Improvement
12.2020 - 06.2023
Shift Leader
Walgreens
01.2018 - 12.2020
Kitchen Staff Member
Old Quarry Middle School
03.2014 - 09.2018
High School Diploma -
Lemont Township Highschool