Nicole Kackley
Springfield,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recreational Gymnastics Coordinator
Ozark Mountain Gymnastics
Springfield, Mo
03.2023 - Current
- Assessed student progress and provided feedback to improve technique and performance.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed and implemented new drills and activities to increase student engagement and growth.
Owner/Operator
Cultivate Wildflower
Springfield, MO
07.2020 - Current
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Deployed marketing efforts in the community which helped
generate sales and customer growth by over 75% in my
first year.
Contributor Services Representative
Assemblies of God National Office
Springfield, MO
10.2019 - 11.2021
- Utilized Microsoft word by creating templates for file
correspondence and donor communication which
increased personal production by 40% in the first 60 days
of hire. - Effectively routed calls to the correct respective
department or person which increased donor trust. - Created over 100 business reports, using appropriate
software to relay Year-End Summary Reports to donors.
Assistant Salon Director
Sun Tan City
Springfield, MO
04.2018 - 10.2019
- Provided excellent customer service by consulting with
clients to determine their needs. - Assisted with CRM tracking to contact clients for special
promotions and private parties. - Met all sales expectations for 3 quarters in 2 quarters.
Education
Exercise Science
Avila University
Kansas City, MOHigh School Diploma -
Marionville High School
Marionville, MO2023
Skills
- Customer Service
- Attention to Detail
- Driven and Determined
- Communication
- Problem Resolution
- Marketing Strategy Development
- Quality Assurance
- Project Management
- Coaching and Mentoring
Certification
- Missouri Tax License for Cultivate Wildflower
- Registration as Sole Proprietor for Cultivate Wildflower
Timeline
Recreational Gymnastics Coordinator
Ozark Mountain Gymnastics
03.2023 - Current
Owner/Operator
Cultivate Wildflower
07.2020 - Current
Contributor Services Representative
Assemblies of God National Office
10.2019 - 11.2021
Assistant Salon Director
Sun Tan City
04.2018 - 10.2019
Exercise Science
Avila University
High School Diploma -
Marionville High School