Nicole Kavanaugh
Metairie,LA
Summary
The repeated theme of my journey is serving others. This can be seen in my experience from the classroom, my leadership in administration, and my current role in deeply serving clients. I possess a servant's heart. The best days are the days I can help others. I am still learning and growing and will continue to do so in all I do.
Results-driven administrative professional with proven track record in branch operations management. Adept at optimizing office processes and enhancing team productivity. Known for fostering collaborative work environment and achieving high levels of client satisfaction.
Overview
21
21
years of professional experience
Work History
Senior Branch Office Administrator
Edward Jones Investments
08.2012 - Current
- -Assist two Financial Advisors in the dynamic day-to-day of the branch. I help with anything from answering phone calls, scheduling appointments, processing important client documents, caring for our clients during times of celebration, and of difficulty, and volunteering in a variety of leadership roles to support my colleagues, region, and firm.
Associate Director of Curriculum and Instruction
Sylvan Learning Center
08.2011 - 12.2011
- -Facilitated SES tutoring services for qualifying students in three counties. Scheduled assessments and tutoring in-center, as well as in schools. Effectively communicated with parent, teachers, tutors, and school administration. Hired and trained tutors, as well as site coordinators.
Assistant Principal
Merryhill Elementary
01.2006 - 08.2011
- -Handled inquiries of potential families by phone, email, and in-person
- -Scheduled and gave private tours to prospective families
- -Monitored educational programs for students
- -Presented at staff in-service meetings
- -Assisted Principal in billing and collecting Accounts Receivable
- -Accepted/processed payments, prepared receipts and bank deposits
- -Observed in classrooms to encourage teacher development
- -Directed Summer CampZone Program each summer
- -Acting Principal during Principal’s maternity leave, 2007-09-07-12-07
Director of Education
Sylvan Learning Center
06.2005 - 01.2006
- -Introduced and sold educational programs to parents
- -Developed individualized educational programs
- -Oversaw student educational programs
- -Conferred with parents on student progress and growth
- -Trained and supervised staff
- -Administered student progress assessments
- -Presented programs to families receiving NCLB funding
- -Taught students ages 5 to adult
Kindergarten Teacher
Merryhill Elementary School
08.2004 - 06.2005
- -Developed weekly lessons plans and modified as needed
- -Conducted student lessons within NLCI elementary curriculum
- -Monitored student growth through multiple assessments
- -Implemented classroom management for dynamic class
- -Interacted with students using a variety of strategies
- -Communicated with families effectively throughout school year
Education
Master of Arts Degree - Elementary Education
Viterbo University
La Crosse, WISkills
- Customer relationship management (CRM)
- Scheduling and planning
- Meeting facilitation
- Office administration
- Leadership and supervision
SPIRIT OF GIVING
- St. Jude Hero and fundraiser for seven years running.
- Walk to End Alzheimer’s Volunteer Coordinator for 3 years, local walk participant for 9 years, 2025 Walk Chair.
- Spirit of Caring Award Recipient, 2016 and 2020
- Disaster Relief Fund Committee Member, 2021-Present
- Prism Conference Qualifier, 2022-2025
- Culture Aid NOLA volunteer
Timeline
Senior Branch Office Administrator
Edward Jones Investments
08.2012 - Current
Associate Director of Curriculum and Instruction
Sylvan Learning Center
08.2011 - 12.2011
Assistant Principal
Merryhill Elementary
01.2006 - 08.2011
Director of Education
Sylvan Learning Center
06.2005 - 01.2006
Kindergarten Teacher
Merryhill Elementary School
08.2004 - 06.2005
Master of Arts Degree - Elementary Education
Viterbo University