Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
Generic

Nicole Kelljcheain

GREENVILLE,SC

Summary

Detail-oriented and versatile sales professional with over 10 years of experience sales and marketing. Highly skilled in client management, data analysis, strategic planning, and contract negotiation to increase revenue and provide an exceptional customer experience. Profit-driven Corporate Account Manager with over ten years of experience securing and growing major, complex contracts. Collaborates with sales groups to develop comprehensive business strategies, expanding territories and market share. Excels in competitive platforms, delivering attractive proposals in alignment with corporate needs.

Overview

10
10
years of professional experience

Work History

Corporate and Business Transient Sales Account Manager

Winegardner & Hammons - The Spartanburg Marriott
Spartanburg, SC
01.2018 - 07.2020
  • Develop and cultivate strong relationships with Corporate clients Coordinated full sales lifecycle from proposal development to closings and follow-up.
    Secured competitor business via strategic marketing, service programs and promotions.
    Negotiated profitable proposals with major companies, securing long-term accounts worth over $2 million annually.
  • Establish and maintain negotiated rates for corporations with travelers coming in to the area – international, national and local levels
  • Captured over $200,000 from new brand partnerships in my first 3 months as an active Sales Manager by leveraging relationships
  • Worked to ensure an excellent customer experience to promote brand loyalty
  • Facilitate the logistical planning and execution of all events to ensure quality standards for services as well as thorough follow up evaluation of customer satisfaction
  • Solicitation of corporate accounts to increase revenue, ensure repeat business and develop new opportunities
  • Provide site tours of the venue, as well as local area to demonstrate value
  • Strengthen cooperative relationships with representatives of community, consumers, employees, and public interest groups by creating high-impact development plans and presentations
  • Work closely with Chamber of Commerce and Convention Bureau to ensure new companies coming to the area feel welcomed, have necessary resources provided to them, and are familiar with the hotel and area
  • Conduct competitor research and developed strategic business plans to improve performance
  • Outbound sales initiatives including tradeshows, networking events, office visits, phone calls and email correspondences
  • Maintain competitive ranking in market through continuous benchmarking and analysis
  • Increased BT revenue by 3% during Q4 2018 through Q3 2019 YOY
  • Increased Corporate Group revenue by 4.8% YOY.

Senior Catering Sales Manager & Event Coordinator

The DoubleTree by Hilton Atlanta Downtown
Atlanta, GA
09.2014 - 10.2017
  • Devised and executed strategies to increase sales by over 50% from the previous year
  • Created individualized proposals with menu, schedule and quotes
  • Streamlined daily administrative procedures to manage correspondence, client records, payment procurement, maintenance requests and resolutions
  • Managed resource allocations for the catering department including staff and equipment
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Increased website traffic and conversions through email and social media marketing.
  • Developed and implemented improved marketing initiatives to drive revenue.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Senior Sales Manager - Remote

Bite Catering Couture, LLC
Los Angeles, CA
01.2012 - 09.2014
  • Designed and executed initiatives that resulted in 157% increase in sales revenue after two quarters
  • Cultivated lead management by means of telephone prospecting, written communication, and comprehensive presentations
  • Organized all aspects of each event from inquiry to follow up for high-end, influential clients ranging from politicians to Hollywood celebrities to large companies such as HBO and ESPN.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Executive Assistant and Program Manager

AmeriCorps – United Way of West Virginia
Morgantown, WV
01.2009 - 01.2011
  • Recruited, trained and managed 10 employees and minimum 15 volunteers per day (minimum 50 at community-wide events)
  • Orchestrated community service projects and events working directly with United Way, other nationally recognized programs and local organizations.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.

Education

Bachelor of Arts - Multidisciplinary Studies, Advertising, Technical Writing and Editing, Communication

West Virginia University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Skills

National accounts management

undefined

Timeline

Corporate and Business Transient Sales Account Manager

Winegardner & Hammons - The Spartanburg Marriott
01.2018 - 07.2020

Senior Catering Sales Manager & Event Coordinator

The DoubleTree by Hilton Atlanta Downtown
09.2014 - 10.2017

Senior Sales Manager - Remote

Bite Catering Couture, LLC
01.2012 - 09.2014

Executive Assistant and Program Manager

AmeriCorps – United Way of West Virginia
01.2009 - 01.2011

Bachelor of Arts - Multidisciplinary Studies, Advertising, Technical Writing and Editing, Communication

West Virginia University

Similar Profiles

CREATE PROFILE
Nicole Kelljcheain