Nicole Kemmerly
Summary
At Golly G's Coffee, Ice Cream And Sweets, I excelled as Head Barista, training staff in beverage excellence and ensuring food safety compliance. My leadership fostered a team-oriented environment and a loyal customer base through specialty drink innovation and latte art mastery. Skilled in both barista mentoring and creating engaging customer experiences, I significantly contributed to our service quality and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Barista at Golly G's
Golly G's Coffee, Ice Cream And Sweets
01.2021 - Current
- Trained new employees on coffee policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Demonstrated strong leadership skills while overseeing all aspects of daily operations as Head Barista.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
Education
Bachelor Of Science In Agriculture - Pre-Vet
Austin Peay State University
Clarksville, TN05.2027
High School Diploma -
Rossview High School
Clarksville, TN05.2023
Skills
- Barista mentoring
- Specialty drink preparation
- Food Safety Compliance
- Latte art mastery
- Ensuring safety of employees and customers
Certification
HOSA Certification- Future Health Professionals
Timeline
Head Barista at Golly G's
Golly G's Coffee, Ice Cream And Sweets
01.2021 - Current
Bachelor Of Science In Agriculture - Pre-Vet
Austin Peay State University
High School Diploma -
Rossview High School
HOSA Certification- Future Health Professionals
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