Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Kendall

Carmel,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Professional Cosmetoligist

Self Employed
07.2009 - Current
  • Professionally applied makeup to clients for proms, weddings, and special occasions.
  • Applied makeup in accordance with clothing style.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
  • Collaborated with photographers and stylists for successful photoshoots, resulting in high-quality images.
  • Utilized advanced techniques, such as contouring and color correction, to achieve desired looks for clients.
  • Efficiently managed time-sensitive projects like bridal parties by coordinating schedules and maintaining clear communication with clients.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Performed a variety of hairstyling techniques, including cuts, colorings, extensions, and updos for special events.
  • Educated clients on proper hair care routines and recommended appropriate products for their specific needs.
  • Determined appropriate hair treatments based on conditions and textures.
  • Mixed pigments and used proper techniques to achieve desired color.

Sales Associate

Pat Areias
03.2014 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.

Hostess

Baja Cantina & Grill
01.2014 - 07.2014
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Accommodated special seating requests for guests to enhance satisfaction.

Education

Cosmetology

Paul Mitchell The School - Reno, NV
Reno, NV
06.2011

Skills

  • Quality Assurance
  • Interpersonal Communication
  • Time Management
  • Analytical Thinking
  • Decision-Making
  • Flexible and Adaptable
  • Task Prioritization
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Organizational Skills

Timeline

Sales Associate

Pat Areias
03.2014 - 03.2016

Hostess

Baja Cantina & Grill
01.2014 - 07.2014

Professional Cosmetoligist

Self Employed
07.2009 - Current

Cosmetology

Paul Mitchell The School - Reno, NV

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Nicole Kendall