Nicole Kenney
Knox,Maine
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
Work History
Director of Acute & Critical Care
WALDO COUNTY GENERAL HOSPITAL
2019.10 - Current
- Manage direction, planning, coordination, implementation and evaluation of nursing care for 27 bed facility for patients with serious and complex illness requiring acute or critical care. Management of personnel, assigning and directing patient care, and management of resources.
- Responsible for day-to-day operations of Medical Surgical Unit and Intensive Care Unit. Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Work effectively and collegially with medical staff, nursing staff, administration, support and ancillary services personnel.
- Provide scope of nursing practice in non-nursing clinical departments within organization. Work collegially with nursing teams in Cardiac Rehab and Radiology nursing.
- Development of COVID protocols for organization as well as individual units at beginning of pandemic.
- Facilitated cross-functional collaboration for improved decision-making processes within organization utilizing iPACE to decrease length of stay.
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
RN Board Member
State Of Maine Board Of Nursing
2023.04 - Current
- Nursing regulation to protect public health, safety, and welfare.
- Develop, amend, and enforce regulations.
- Provide licensure to applicants.
- Ensure nurses are updated with continuing education.
- Carry out disciplinary actions.
- Set standards in nursing education.
- Educational program standards. Ensure patient safety and education of nurses which serves best interests of principle of public protection.
Director of ICU, Assistant Manager of ED, Project Manager of SAFE
WALDO COUNTY GENERAL HOSPITAL
2006.11 - 2019.08
- Actively participate in development, review, and evaluation of nursing practice
- Developed multiple educational programs, policy and procedures, protocols for nursing and subcommittees for target care initiatives.
- Glucose management educational opportunities such as carb counting and insulin subcutaneous interventions, Developed insulin infusion protocol for ICU nurses to implement and manage non-DKA patient.
- Sepsis management protocol and algorithm development for early recognition and treatment with improved patient outcomes
- Co-developed Inpatient stroke protocol and algorithm using telestroke consultation.
- Work in partnership with Maine Behavioral Health for re-evaluation utilizing telemedicine and to improve decision-making through collaboration for supportive discharge options.
- Project Manager of regional Sexual Assault Forensic Examiner (SAFE) program. Growth from one to eleven certified SAFE nurses within mid-coast region. Program covers PenBay Medical Center, WCGH and Miles Memorial Hospital. Explored SAFE program options for sustainability to remain regional. Co-coordinated addition of domestic violence with focus on silent strangulation by collaboration with law enforcement, District Attorney, and surrounding community hospitals.
- Recognition of need for performance improvement of ICU nursing skills. Initiated mandatory one-year AACN course to develop skill equality and enhance ICU nurses to function as team delivering critical care.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives and values.
- Manage customer service for patient, family and employee inquiries, complaints, or comments with active engagement toward resolution.
Travel RN
MAYO CLINIC HOSPITAL
2005.10 - 2006.09
- Registered Nurse on specialized units such as: transplant, urology, orthopedics, and 22 bed Emergency Department.
- Collaborate with other healthcare professionals to develop and revise treatment plans based on identified needs and assessment data.
- Collaborated closely with multidisciplinary teams for coordination of specialized care for patients with complex medical conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Developed strong rapport with patients from diverse backgrounds by demonstrating empathy, cultural sensitivity, respectfulness.
Registered Nurse
Waldo County General Hospital
1998.10 - 2005.09
- Staff RN for MSU
- Charge nurse for ICU.
- Relief house supervisor. Responsible for admission, transfer, and discharge criteria.
- Manage patient, family and employee inquiries, complaints, or comments with active engagement toward resolution.
- One of four transfer nurses for high acuity patients by ambulance before LifeFlight services were offered at Waldo.
Director of Nursing
TALLPINES HEALTHCARE
2001.06 - 2005.08
- Initiated policy and procedure committee.
- Developed monthly educational program for CNA/licensed personnel and empowered nursing to reach maximum scope of practice skills.
- Experienced four state surveys. Last survey deficiency free for nursing department.
- Evaluated work performance of seventy nursing personnel.
Field Nurse
BARTON CREEK HOME HEALTH
1997.12 - 1998.06
- Monitor, record, and report symptoms or changes in patients' conditions.
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
- Case Manager for home health clients.
- Trained and received certification from state of Texas as “eligibility of care” case manager and director of services.
- Reduced hospital readmissions through thorough patient education and timely follow-up visits.
Licensed Practical Nurse/Registered Nurse
1991.08 - 1997.09
- Medical Surgical staff nurse.
Education
Bachelors of Science in Nursing (BSN) -
UNIVERSITY OF MAINE
Orono, ME12.2012
Associate of Applied Science in Nursing (ADN) -
KENNEBEC VALLEY TECHNICAL COLLEGE
Waterville, ME06.1997
Licensed Practical Nurse (LPN) -
KENNEBEC VALLEY TECHNICAL INSTITUTE
Waterville, ME07.1991
Certified Nursing Assistant (CNA) -
WALDO REGIONAL VOCATIONAL CENTER
Waldo, ME06.1982
Skills
- Currently practice as bedside nurse in addition to positions at Waldo County General Hospital to maintain critical care skills.
- Advanced Cardiac Life Support (ACLS)
- Basic Cardiac Life Support (BCLS)
- Business Planning
- Delegation
- Data Management
- Human Resources Management
- Financial Management
Accomplishments
- Rebuilt team of less than thirty-five core members for two units to over one hundred trained staff of nurses, c.n.a's and unit secretaries over two year period.
- Co-development and implementation of nursing restorative program for long term patients awaiting placement to maintain strength and ensure high quality care and outcomes. This included working collaboratively with swing bed coordinator, therapies staff and documentation specialist.
- 2016 Recipient of the I SEE YOU CARE award for outstanding collaboration between bedside care providers and remote care teams that is critical to telehealth success in continuous care environment of an ICU.
- Co-developed inpatient stroke protocol and algorithm using telestroke technology
- Developed COVID protocols for MaineHealth organizations and individual units.
- Co-developed insulin infusion protocol for ICU setting for non-DKA patients
Timeline
RN Board Member
State Of Maine Board Of Nursing
2023.04 - Current
Director of Acute & Critical Care
WALDO COUNTY GENERAL HOSPITAL
2019.10 - Current
Director of ICU, Assistant Manager of ED, Project Manager of SAFE
WALDO COUNTY GENERAL HOSPITAL
2006.11 - 2019.08
Travel RN
MAYO CLINIC HOSPITAL
2005.10 - 2006.09
Director of Nursing
TALLPINES HEALTHCARE
2001.06 - 2005.08
Registered Nurse
Waldo County General Hospital
1998.10 - 2005.09
Field Nurse
BARTON CREEK HOME HEALTH
1997.12 - 1998.06
Licensed Practical Nurse/Registered Nurse
1991.08 - 1997.09
Bachelors of Science in Nursing (BSN) -
UNIVERSITY OF MAINE
Associate of Applied Science in Nursing (ADN) -
KENNEBEC VALLEY TECHNICAL COLLEGE
Licensed Practical Nurse (LPN) -
KENNEBEC VALLEY TECHNICAL INSTITUTE
Certified Nursing Assistant (CNA) -
WALDO REGIONAL VOCATIONAL CENTER
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