Nicole Keramedjian
West Milford,NJ
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Friendly and outgoing individual devoted to customers and their pets ensuring the pet's safety and owner's peace of mind.
Overview
6
6
years of professional experience
Work History
Office Manager
John's Auto Repair And Restoration
09.2023 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence or in person.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors and suppliers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Increased efficiency through proficient use of office software.
Dog Sitter
Multiple Familes
04.2022 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
- Prepared food and water following instructions from pet owners.
Bartender
Luc's Garage Bar
06.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Built relationships with vendors to manage orders and negotiate costs.
Restaurant Worker
Luc's Fajita Hut
06.2021 - 05.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Created and managed employee scheduling.
Assistant
Pie Eyed Bar Pies
06.2018 - 09.2022
- Assisted in maintaining a clean and organized work environment.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Prepared appetizing bar pizzas according to established recipes while adhering to quality control measures.
- Packaged and stored prepared food items in proper storage containers.
Education
Business Management
Southern New Hampshire University
Hooksett, NHSkills
- Customer Service
- Organizational Skills
- Excellent multi-tasking ability
- Computer Skills
- Clear oral/written communication
- Data entry proficiency
- Honest and Trustworthy
- Schedule Coordination
- Animal Empathy
Timeline
Office Manager
John's Auto Repair And Restoration
09.2023 - Current
Bartender
Luc's Garage Bar
06.2022 - 05.2023
Dog Sitter
Multiple Familes
04.2022 - Current
Restaurant Worker
Luc's Fajita Hut
06.2021 - 05.2023
Assistant
Pie Eyed Bar Pies
06.2018 - 09.2022
Business Management
Southern New Hampshire University
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