Nicole Kidd
Concord,CA
Summary
Results-driven sales professional with a strong background in customer service and sales strategy development. Proven ability to analyze sales data and implement effective inventory management practices.
Overview
7
7
years of professional experience
Work History
Sales Supervisor Apprentice
Warby Parker
11.2021 - Current
- Supervised daily sales operations, ensuring exceptional customer service and team performance.
- Trained and mentored new staff on products, sales techniques, and company policies.
- Analyzed sales data to identify trends and optimize merchandising strategies for increased revenue.
- Collaborated with management to develop promotional campaigns that enhanced customer engagement.
- Implemented inventory management practices, reducing stock discrepancies and improving turnover rates.
- Conducted performance evaluations, providing feedback to team members to foster professional growth.
- Resolved customer issues effectively, enhancing satisfaction and loyalty through attentive service.
Area Stockroom Supervisor
Ross Dress for Less
09.2018 - 11.2021
- Oversaw stockroom operations, ensuring efficient inventory management and organization.
- Trained and mentored team members on best practices for stock handling and safety protocols.
- Implemented process improvements that enhanced workflow efficiency in stock replenishment.
- Coordinated with management to optimize inventory levels, reducing excess stock and waste.
- Enhanced communication between sales floor and stockroom, improving overall operational efficiency.
Education
High School Diploma -
Tennyson High
Hayward, CASkills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Management support
- Store appearance and merchandising
- Goals and performance
- Operations
- Influencing skills
Optical Appretince
Im starting to study to become a Optician. I been adjusting glasses, taking seg heights and measuring pupillary distance. Also learning how to the function of the lensometer and to use it properly to help trouble shooting issue with customers glasses.
Timeline
Sales Supervisor Apprentice
Warby Parker
11.2021 - Current
Area Stockroom Supervisor
Ross Dress for Less
09.2018 - 11.2021
High School Diploma -
Tennyson High