Nicole King
El Paso,TX
Summary
Dynamic professional with a background as a Family Care Coordinator and Marketing Coordinator. Experienced in assessing family needs, providing resources, and ensuring high-quality customer service. Proven ability to communicate effectively and manage client relationships. As a Marketing Coordinator, developed and implemented marketing strategies, coordinated promotional activities, and analyzed campaign performance to enhance outreach and engagement. Skilled in data management, reporting, and maintaining confidentiality, with a strong commitment to supporting families and driving organizational success.
Overview
7
7
years of professional experience
Work History
Family Care Coordinator
Young Women's Christian Association - CCS
08.2023 - 02.2024
- Assessed and document parents' childcare needs, guiding them in evaluating and selecting care options. Provided comprehensive information about childcare choices, including accreditation and certification.
- Screened parent forms for eligibility in childcare services, verified documentation for income calculations, and maintaining accurate case files. Performed case maintenance, update records, and assess parents' costs, aiming for a 95% accuracy rate in all calculations and data entries.
- Maintained confidentiality of client information, counsel clients on their rights, and provide consumer education on childcare options.
- Responded to inquires from parents and providers over the phone or in person.
Sales & Marketing Coordinator
D&Q Distributors
08.2017 - 12.2021
- Conducted administrative tasks related to sales and promotions.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Contributed to brainstorming sessions involving social media content, promotional activities, and market incentives.
- Oversaw direct marketing trends that reached a high number of consumers.
- Aimed to maximize company exposure through effective marketing campaigns.
- Generated Sales report on a monthly basis.
Education
High School Diploma -
Saipan Southern High School
06.2011
Skills
- Effective Time Management
- Computer Proficiency
- Call center experience
- Money handling abilities
- Administrative Support
- Ability to Work in a Team
- Communication Skills
- Ability to Multitask
- Fast Learner
- Highly responsible and reliable
- Data Entry
Timeline
Family Care Coordinator
Young Women's Christian Association - CCS
08.2023 - 02.2024
Sales & Marketing Coordinator
D&Q Distributors
08.2017 - 12.2021
High School Diploma -
Saipan Southern High School
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