Summary
Work History
Education
Skills
Interests
Timeline
Generic

Nicole Kissik

New City

Summary

Detail-oriented and self-motivated administration professional with superb people-skills. Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Known for reliability and adaptability, with swift capacity to learn and apply new skills. proactive approach to meeting customer and organizational goals. Positive and friendly office demeanor.

Work History

Owner, Manager of Client Relations

Premier Branding
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.

Executive Assistant

ResponseLogic
  • Answered and screened calls and emails to respond accordingly to support executive correspondence.
  • Handled confidential and sensitive information with discretion and tact.
  • Prepared documents, reports, and presentations.
  • Managed executive calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements.
  • Organized and coordinated conferences and monthly meetings.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

Office Manager, Data Entry

GuideCraft
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, entered orders, communicated with clients, updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept office area clean and neat to give visitors positive first impression.

Education

Master of Science - Education

Pace University
Pleasantville, NY
05-2004

Bachelor of Arts - Anthropology

University of Montana
Missoula
05-1998

High School Diploma -

Clarkstown North High School
New City, NY
06-1994

Skills

  • Friendly and attentive
  • Administrative support
  • Office administration
  • Strong problem solver
  • Meticulous attention to detail
  • Customer Service-oriented
  • Schedule & calendar planning
  • Office administration
  • Document preparation
  • MS office suite
  • Invoice processing
  • Relationship building
  • **Conversational in Spanish and Polish**

Interests

  • Spending time with my family
  • Outdoor activities; beach, sports, sporting events
  • Running
  • Reading
  • Gardening
  • Golf
  • Swimming
  • Yoga
  • Mindfulness
  • Walking
  • Pickle Ball

Timeline

Owner, Manager of Client Relations

Premier Branding

Executive Assistant

ResponseLogic

Office Manager, Data Entry

GuideCraft

Master of Science - Education

Pace University

Bachelor of Arts - Anthropology

University of Montana

High School Diploma -

Clarkstown North High School

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