Highly-motivated Property Manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Community Manager
Yes Communities
Westland, MI
05.2022 - Current
Responded to customer inquiries in a timely manner.
Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Oversaw repairs and enhancements by working closely with maintenance staff.
Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
Promoted assurance of quick repairs and fixes for issues by immediately notifying proper contacts and determining estimated times of arrival.
Recommended property improvements based on detailed evaluations of current property conditions.
Boosted tenant retention by addressing issues to achieve speedy resolution.
Updated resident accounts with latest personal information and recent payments.
Drove facility growth and increased resident morale by planning special activities.
Improved NOI through rent growth and expense management.