Nicole Klok
Grant,MI
Summary
Dynamic and detail-oriented professional with extensive experience in facilities housekeeping at Regency Nursing & Rehabilitation Centers. Proven ability to enhance living conditions through effective housekeeping management and excellent organizational skills. Recognized for optimizing processes and maintaining high standards of cleanliness, ensuring a safe and comfortable environment for clients.
Overview
8
8
years of professional experience
Work History
Housekeeping
Regency Nursing & Rehabilitation Centers
07.2019 - 03.2020
- Maintained clean workspaces adhering strictly to housekeeping guidelines promoting overall workplace safety.
- Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
- Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
- Ensured consistent cleanliness throughout common areas by coordinating housekeeping services as needed.
- Collaborated with housekeeping and maintenance teams to resolve guest issues promptly and effectively.
- Participated in regular staff meetings focused on continuous improvement of housekeeping operations.
- Assisted in training new housekeeping team members, sharing best practices for optimal results.
Assembly
Monroe LLC
01.2012 - 12.2012
- Achieved timely completion of tasks by efficiently following assembly instructions and blueprints.
- Reduced assembly errors by implementing rigorous quality control checks throughout the process.
- Optimized machine performance through meticulous calibration, ensuring accurate assembly of printed materials.
- Streamlined assembly processes, resulting in increased production rates and reduced labor costs.
- Adhered strictly to all necessary compliance regulations regarding bicycle assembly procedures.
- Enhanced production efficiency by streamlining marker assembly processes.
- Increased production output by streamlining the assembly process and reducing bottlenecks.
Emergency Road Service Dispatcher
Spherion Staffing
11.2011 - 12.2011
- Coordinated emergency road service requests, ensuring prompt and efficient dispatch of support teams.
- Utilized GPS and routing software to optimize response times for service calls.
- Communicated effectively with clients, providing updates on service status and estimated arrival times.
- Monitored and tracked service vehicle locations to ensure timely assistance delivery.
- Managed high-volume incoming calls while maintaining composure under pressure.
- Coordinated with tow truck operators for quick vehicle recovery, minimizing traffic disruptions due to accidents or breakdowns.
Education
High School Diploma -
Creston High School
Grand Rapids05-2011
Skills
- Facilities housekeeping
- Housekeeping management
- Laundry and housekeeping
- Excellent housekeeping
Timeline
Housekeeping
Regency Nursing & Rehabilitation Centers
07.2019 - 03.2020
Assembly
Monroe LLC
01.2012 - 12.2012
Emergency Road Service Dispatcher
Spherion Staffing
11.2011 - 12.2011
High School Diploma -
Creston High School