Nicole Kondos
Kennesaw,GA
Summary
Dynamic Office Manager at Southern Environmental Services Inc. with a proven track record in operational efficiency and client engagement. Expert in QuickBooks and training program implementation, I successfully tripled client referrals and enhanced employee retention through effective leadership and clear communication. Committed to continuous improvement and process optimization.
Overview
38
38
years of professional experience
Work History
OFFICE MANAGER
Southern Environmental Services Inc.
Marietta, GA
01.1995 - Current
- Serves as a liaison to new clients and staff, focusing on relevant training to increase ROI accuracy with project fulfillment.
- Systemize office operations by introducing new skills, programs, and solutions focused on maximizing available resources to increase efficiencies.
- By utilizing diversity in the workplace and in-depth market knowledge, expansion tripled.
- Primary point of contact for clients and staff establishing success structures and increases employee retention and client referrals.
- Supervises daily operations in support of critical in-house operations in a deadline driven environment.
- Software skills include: QuickBooks Desktop, Excel, Word, Outlook, and 10-key 12,240 KPH.
- Collaborates with the CEO to ensure all bids easily display how the scope of the project will be completed which tripled bid acceptance.
- Handles weekly and monthly accounts payable and accounts receivable invoicing through QuickBooks, AIA Payment Applications, and client specific billing forms.
- Organizes customer records and performs monthly billing ensuring on-time invoicing and revenue.
- Streamlines supply ordering resulting in saving 10% per quarter in supply cost.
- Successful at mastering QuickBooks that enables timely payroll, on time payments, and accurate billing for vendors and customers--resulting in continuous cashflow.
- Prepares quarterly and yearly financial reporting, working directly with the corporate accountant resulting in all taxes being processed and paid on time.
- Generates accurate reporting forms including Davis Bacon certified payroll forms on required projects.
- Utilizes file management systems to ensure insurance compliance.
- Maintains vendor and subcontractor relationships increasing retention.
Cashier
Staples
Toms River, NJ
01.1992 - 01.1994
Waitress
Ruby Tuesdays Restaurant
Freehold, NJ
01.1990 - 01.1992
Ride Operator/Lead
Six Flags Great Adventure
Jackson, NJ
01.1987 - 01.1990
Education
Bachelor of Business Administration - Management
Kennesaw State University
Kennesaw12-2025
Associate Degree - Liberal Arts
Ocean County College
05.1994
Skills
- Operational demand response
- Problem resolution strategy
- Continuous learning
- Training program implementation
- Leadership and inspiration
- Operations management
- Process improvement
- Client liaison and engagement
- Clear communication skills
- Client referral enhancement
Timeline
OFFICE MANAGER
Southern Environmental Services Inc.
01.1995 - Current
Cashier
Staples
01.1992 - 01.1994
Waitress
Ruby Tuesdays Restaurant
01.1990 - 01.1992
Ride Operator/Lead
Six Flags Great Adventure
01.1987 - 01.1990
Bachelor of Business Administration - Management
Kennesaw State University
Associate Degree - Liberal Arts
Ocean County College
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