Nicole Koranda
Waikoloa,HI
Summary
Driven entrepreneur, Occupational Therapist, and owner of Keiki Therapy, I excelled in elevating customer satisfaction and fostering strong client relationships, evidenced by significant repeat business. My expertise in small business operations and adept financial management propelled company growth. Skilled in both client service and effective communication, I led a team to surpass company goals through strategic planning and exceptional service.
Overview
6
6
years of professional experience
Work History
Owner and Occupational Therapist
Keiki Therapy
05.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Education
Bachelor of Science - Occupational Therapy
Univeristy of Mount Mary College
Wauwatosa, WI12.1998
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Timeline
Owner and Occupational Therapist
Keiki Therapy
05.2018 - Current
Bachelor of Science - Occupational Therapy
Univeristy of Mount Mary College
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