Nicole Krabec
Batavia,Illinois
Summary
Resource Management with extensive experience supporting staffing coordination, utilization optimization, and cross‑functional planning within fast‑paced professional services environments. Recognized for maintaining calm under pressure, managing competing priorities, and transforming complex information into clear, actionable staffing plans. Skilled in building strong relationships with leadership, supporting engagement workflows, and ensuring teams are aligned to deliver high‑quality client work.
Overview
11
11
years of professional experience
Work History
Creative Resource Manager
ASG LLC
Emeryville, California
03.2024 - 01.2026
- Coordinated staffing and workload planning for 63+ employees across 10 teams, ensuring accurate alignment of skills, availability, and project needs.
- Maintained up‑to‑date scheduling and resource allocation data, supporting leadership in making informed staffing decisions.
- Served as primary point of contact for resource inquiries, workload adjustments, and performance‑related discussions.
- Partnered with high‑visibility clients (Amazon, Apple, Google) to understand engagement requirements and anticipate staffing needs.
- Facilitated requisition intake, interviews, onboarding, and offboarding, improving staffing workflows and reducing cycle times.
- Delivered monthly and quarterly reporting on project progress, utilization, and staffing risks to internal and client stakeholders.
Senior Resource Specialist
Bounteous
Chicago, Illinois
05.2022 - 06.2023
- Coordinated staffing across multiple delivery teams, ensuring optimal allocation of talent to meet client and engagement requirements.
- Maintained real‑time visibility into project pipelines, upcoming work, and team capacity to support proactive planning.
- Developed fulfillment strategies aligned with business development insights and growth goals.
- Reallocated underutilized talent to high‑demand roles, improving utilization and operational efficiency.
- Built and maintained operational reports that supported leadership decision‑making and improved project predictability.
Resource Analyst
Oracle
Chciago, IL
07.2018 - 04.2022
- Supported a 90% billable utilization target by managing staffing requests, forecasting needs, and stabilizing workloads across multiple teams.
- Developed and implemented a triage process for incoming project requests, improving clarity and reducing turnaround time by 40%.
- Analyzed trends, risks, and capacity data to identify bottlenecks and provide actionable recommendations to leadership.
- Built dashboards and reports that improved visibility into staffing, project demand, and operational performance.
Sales & Operations Administrator
EAS Sales
Hoffman Estates, Illinois
09.2014 - 06.2018
- Provided administrative and operational support to sales teams and clients, ensuring accurate scheduling, documentation, and workflow management.
- Improved reporting accuracy by implementing advanced Excel formulas and streamlining data processes.
- Documented and enhanced client inquiry procedures, improving communication and operational efficiency.
Education
MBA - Business Administration And Management
Aurora University
Aurora12-2021
Bachelor of Science - Elementary Education
Bradley University
Peoria, IL05-2007
Skills
- Resource Management
- Utilization Optimization
- Staffing Operations
- Cross-Functional Collaboration
- Capacity Management
- Performance Management
- Reporting Analysis
- Process Improvement
- Conflict Resolution
- Resource Roll-Off
- Fulfillment Strategy
- Prioritization
- Forecasting
- Ability to manage multiple priorities concurrently
- Meet deadlines with minimal supervision
- Track record of flexibility and learning agility
- MS Office Suite, Google Docs, SharePoint, OpenAir, Slack, Namely, Sales Force, PSRS, Power BI, Trello, JIRA, ADP, SAP, Zoom, MS Teams, Visio, Lotus Notes, RightNow, Agile, LMS, (ATS & HRIS Tools) Paylocity, Mondaycom, Lever, JobVite, AI
Timeline
Creative Resource Manager
ASG LLC
03.2024 - 01.2026
Senior Resource Specialist
Bounteous
05.2022 - 06.2023
Resource Analyst
Oracle
07.2018 - 04.2022
Sales & Operations Administrator
EAS Sales
09.2014 - 06.2018
MBA - Business Administration And Management
Aurora University
Bachelor of Science - Elementary Education
Bradley University