Nicole Kreklau
Lincoln Park,MI
Summary
Client-focused Human Services Specialist with skills needed to properly explain programs, policies and procedures to clients of all cultures and ethnicities. Determined employee with a Bachelor's degree in Human Services driven to successfully establish working relationships with clients, community resources and other agency staff. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
2
2
years of professional experience
Work History
Orthodontic Assistant
Haven's Orthodontist
04.2016 - 08.2018
- Completed ongoing professional development courses, staying up-to-date on industry advancements for optimal patient care.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Set appointments and made follow-up calls.
- Poured and shaped molds from impressions and trimmed molds in grinder.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Manchester, NH04.2024
Skills
- Child Development
- Family Support
- Goal Setting and Achievement
- Human Services
- Case Management
- Organization and Multitasking
- Documentation And Reporting
- Client Advocacy
- Decision-Making
- Conflict Resolution
- Positive Attitude
- Documentation proficiency
- Crisis Intervention
- Emotional awareness
- MS Office
- Case Needs Assessment
- Intervention Plans
Timeline
Orthodontic Assistant
Haven's Orthodontist
04.2016 - 08.2018
Bachelor of Arts - Human Services
Southern New Hampshire University
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