Nicole Kritikos

Professional with solid foundation in academic support and research. Skilled in data analysis, project coordination, and instructional assistance. Strong focus on team collaboration and achieving results. Adaptable and reliable, with excellent problem-solving and communication skills. Prepared to contribute effectively to academic environments and support faculty and students in achieving their goals.

Diligent manager with background as Graduate Assistant. Proven ability to support academic functions and facilitate research projects. Demonstrated skills in data analysis and administrative coordination.

Professional academic assistant prepared for advancing educational support. Experienced in managing research activities and providing instructional support. Known for effective team collaboration and adaptability to dynamic academic environments. Proficient in academic writing and project coordination.

• Executive-in-Residence-Program, 02/01/11, Developed an expansion plan for a major company that was implemented nationwide. Employed the following tools to create business strategies; SWOT analysis, strategy map, balance scorecard, industry and competitor analyses, marketing and finance research.
• Georgetown Business Strategy Competition, 2007-2011, Competitively selected to be a part of a four-person team to represent St. John's University. Presentations include Power Point projects, complete business plans, growth reports, advertising and marketing campaigns followed by an oral presentation.

• Dean's List, 2007-2011
• Member of St. John's Dance Team, 2007-2009

• NYC Surgical Associates, Business Process Manager, 01/01/13, Present, Supervise office teams and work with other members of the management team to ensure interdepartmental continuity and efficient operations in key areas, including scheduling, registration, admissions, coding and billing, accounts receivable and medical records., HIPAA compliance officer, Assistant controller to the CFO, Guide the overall brand direction deepening the company's relationships within the industry, and identifying new marketing opportunities., Implement tactical plans and marketing strategies while leading and managing all direct marketing, public relations, advertising and internal creative services., Oversee all staff training, education and organization development., Develop employee orientation and the quality assurance programs., Responsible for the delivery of all patient satisfaction and engagement initiatives.
• St John's University, Graduate Assistant, Global Microloan Program, 01/01/11, 01/01/12, Supervise four student teams in Marketing, Finance, IT and Accounting., Mentor team leaders in strategies for optimal implementation of loans., Review and analyze loan application data., Assist the director with sponsors, donors and program organization., Conduct research in microfinance, which is then used by the director for publishing.
• Princeton Information, Jersey City, NJ, Intern Finance/Marketing Department, 01/01/10, 01/01/11, Reviewed and analyzed company expenditures and reported directly to CFO., Analyzed and taught employees the company's new internet based expense report system., Created multiple data spreadsheets to be utilized for commission analysis., Developed new content for the website including a new layout., Initiated the use of social media outlets as a marketing strategy to potential clients., Researched information based on trends in the company as a route to follow for expansion.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.

• MBA, St. John's University 2012