Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Laborda

Las Vegas,NV

Summary

To obtain a position based upon my experience where I can achieve customer and job satisfaction and contribute to the success for the company.

Overview

13
13
years of professional experience

Work History

Business Owner

Rev Sweets
07.2017 - Current

Preparing all baking orders within the designated timeframe of completion promised to customers. Logging and keeping track of each order in the customer logbook. Confirming all tools, materials and necessary items needed to complete each order are fully stocked. Maintaining organization of finances from payment methods from each customer. Promoting business through social media and in person.

Assistant Manager

McDonald's
12.2016 - 07.2017

Assisting the general manager with day-to-day operations. Supervising shifts and maintaining a steady pace for the restaurant. Accommodating. customers with any complaints or issues they experience in a professional manner and suitable time frame. Documenting and keeping track of all finances for each supervised shift. Ensuring all crew members are adhering to company standards while on shift.

Crew Member

McDonald's
10.2015 - 12.2016

Greeting all customers in a friendly demeanor. Operating the drive thru and register inside the store, ringing up orders in a timely manner. Prepping and cooking meals, making sure the lounge area is kept clean and presentable. Cleaning up after all customers in the dining area and restrooms. Ensuring all condiments and plastic wear is stocked and ready for use for customers.

Customer Service Associate

Deseret Industries
07.2011 - 07.2015

Assisting customers with retail purchases in the store. Operating cash register and P.O.S equipment. Maintaining a clean and organized floor within the store. Ensuring all merchandise is stocked in the proper location.

Education

High School Diploma - Advanced Honors Courses

Cheyenne High School
North Las Vegas, NV
06.2013

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined

Timeline

Business Owner

Rev Sweets
07.2017 - Current

Assistant Manager

McDonald's
12.2016 - 07.2017

Crew Member

McDonald's
10.2015 - 12.2016

Customer Service Associate

Deseret Industries
07.2011 - 07.2015

High School Diploma - Advanced Honors Courses

Cheyenne High School
Nicole Laborda